Summary
Overview
Work History
Education
Skills
Educational Work Experience
Timeline
Generic

Shawna Morris

Beaverton,OR

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings +10 years of valuable expertise to forward company objectives. Atention to detail with experience in coordinating projects, programs and improvements; identifying problems and providing targeted solutions.

Overview

15
15
years of professional experience

Work History

Project Manager

AM Technical Solutions
08.2021 - Current
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Create BKMs for program specific Site projects.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Pacific Northwest District Manager

William Warren Group
10.2019 - 08.2021
  • Oversaw 12 properties, 1,500,000+ net rentable SQFT with 8,000+ units and commercial space
  • Oversaw project portfolio +$15M valuation
  • Responsible for driving sales, team development, team staffing, guest experience, client/owner relationships and project management
  • Operations liaison between development, capital investors and business management team for new development and acquisition investments
  • Tracked ground-up construction platform integration and project updates
  • Coordinated commercial warehouse and store onboarding including third-party management: staff, vendor setup, purchasing project safety equipment and office setup
  • Work with GCs on punch list specifications to approve completion of projects
  • Collaborate with asset management team to develop proforma and year-end budgets for key stakeholders and ownership groups
  • Oversaw contract management, vendor relationships including: negotiation, hire and schedule
  • Built creative training methods into district including best practices for CRM software use
  • Recruit, hire, and provide highest quality guest experience coaching for site managers and staff
  • Monitor operational standards and safety requirements
  • Successfully reduced accounts receivables in district by 25% year over year
  • Conversion rates increases YoY by 47.1% and revenue increased by 12%
  • Occupancy growth under my leadership, increased from 3% to 7% month over month growth.

Team Lead - Operations Manager

William Warren Group
10.2014 - 08.2019
  • Brand enthusiast and company culture advocate! In-store customer service specialist- provide top-level guest experience always with a positive attitude and smile!
  • Explored competitor rate data using StorTrack and Excel data analytics, answering to corporate revenue and data intelligence department
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed an exploratory research plan for local level marketing, “Local Level Marketing Exploration: Innovative Marketing Techniques for Field Management Implementation.” Monitor store website and GMB pages for accurate information, report to marketing with any discrepancies
  • Report to senior leadership on SEO optimization through GMB reviews and neighborhood search terms
  • Developed site-specific operations manuals for relief management ease and efficiency
  • Travel to train Colorado facility managers on company operations and marketing goals
  • Manage and maintain facility project goals and occupancy
  • Facility management duties including daily operations and cleaning
  • Report to owner/ operators on accounting, occupancy, key performance indicators
  • Developed training material and presentations Company conferences
  • 2017 Rising Star Award

Research Associate I

Decision Theater
02.2013 - 09.2015
  • Developed an 800-unit database using SPSS analysis tool/excel and categorical analysis on city/county innovative program ideas to solve community problems and how public managers operate within the realm of innovation
  • Conduct literature reviews; collect/ build and analyze data
  • Prepare or edit materials for submission to granting agencies and foundations
  • Produce journal and practitioners’ articles for research projects
  • Project lead for local government research project
  • Responsibilities included: building/managing database, conducting public manager interviews, developing deadlines for co-leaders and researchers
  • Recruit and/or interview subjects
  • Maintain accurate records of interviews, summarize and transcribe interviews.

Site Manager

Urban Storage
11.2008 - 11.2012
  • Organize bid sheets, conduct facility progress reports, and use facility reports to provide recommendations on improving marketing strategies and customer relations
  • Implemented facility marketing strategies including social media outlets, and web-based marketing tools
  • Created customer database using excel and Vision AMS for marketing opportunities
  • Monitored social media profiles
  • Created a customer email template for Internet marketing; the template is used as a primary marketing tool by over 50 facilities to communicate with their online potential customer base
  • Other administrative duties included: maintain office calendar, coordinate office services-supply orders, and prepare agendas for upper management staff
  • Maintain facility maintenance and vendor relations
  • Prepare and make bank deposits.

Education

Master of Public Policy/ Public Administration at Public Affairs School, College of Public Programs -

Arizona State University
Phoenix, AZ
01.2015

Bachelor of Arts in Global Studies - Society, Ethics, and Human Behavior

University of Washington
Bothell/Seattle, WA
01.2012

Skills

  • Proficiencies PM Software: Domico Management Systems, Site Link, CenterShift, Yardi, Vision AMS, PPI, Nexus, StorLogix Server, BaseCamp
  • Project Planning, document management
  • Procedure development, cross-functional collaboration
  • CRM software: Salesforce, Salesforce Reporting, CallPotential Lead Management & Reporting
  • Data analysis Analytics tools: GIS Technologies (cert 2014), Tableau, SPSS, STATA, Netlogo Software
  • Programs: Outlook, Word, Excel - Pivot tables, PowerPoint, Google Map, InDesign,

Educational Work Experience

  

School of Public Affairs- Arizona State University Phoenix, AZ

Graduate Teaching Assistant      April 2013- December 2013


American English and Culture Division - Arizona State University  Tempe, AZ

Academic Writing Coach and Language Specialist    Fall 2013


Life UnHooked, LLC.    Scottsdale, AZ

Administrative Assistant Internship (paid)    July 2013- December 2013


Timeline

Project Manager

AM Technical Solutions
08.2021 - Current

Pacific Northwest District Manager

William Warren Group
10.2019 - 08.2021

Team Lead - Operations Manager

William Warren Group
10.2014 - 08.2019

Research Associate I

Decision Theater
02.2013 - 09.2015

Site Manager

Urban Storage
11.2008 - 11.2012

Master of Public Policy/ Public Administration at Public Affairs School, College of Public Programs -

Arizona State University

Bachelor of Arts in Global Studies - Society, Ethics, and Human Behavior

University of Washington

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