Timeline
Work Preference
Work History
Overview
Education
Skills
Summary
Work Availability
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Shawna  Owens

Shawna Owens

Mesa,AZ

Timeline

Construction Assistant

Chief Construction inc
08.2020 - 12.2025

Caregiver

Cypress Home Care Inc
08.2018 - 03.2020

Personal Assistant

Independent Contractor
01.2017 - 01.2020

Certificate Of Technical Studies - Medical Assistant

Carrington College
2008.08 - 2009.06

Client Service

Independent Contractor
06.2002 - 06.2016

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancementWork-life balancePersonal development programsPaid time off4-day work weekHealthcare benefitsPaid sick leave401k match

Work History

Construction Assistant

Chief Construction inc
San Diego, CA
08.2020 - 12.2025
  • Assisted in site preparation and cleanup to ensure safety and efficiency.
  • Supported tradespeople by organizing tools and materials for daily tasks.
  • Learned to operate basic construction tools under supervision for various projects.
  • Maintained a clean work environment, adhering to safety protocols consistently.

Caregiver

Cypress Home Care Inc
Phoenix, AZ
08.2018 - 03.2020
  • Provided compassionate care to clients, ensuring comfort and safety in daily activities.
  • Assisted clients with personal hygiene, meal preparation, and medication management.
  • Developed personalized care plans in collaboration with healthcare professionals and families.
  • Trained and mentored new caregivers on best practices in client care and safety protocols.

Personal Assistant

Independent Contractor
Phoenix, AZ
01.2017 - 01.2020
  • Managed executive calendars, scheduling appointments and coordinating travel arrangements.
  • Developed and maintained filing systems to enhance information.
  • Facilitated communication between clients to ensure project alignment and timely updates.
  • Organized meetings, prepared agendas, and recorded minutes for effective follow-up actions.

Client Service

Independent Contractor
Phoenix, AZ
06.2002 - 06.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Developed feedback system for customers to share their service experience, leading to actionable improvements.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered exceptional client service by prioritizing open communication channels, promptly addressing concerns or issues, and providing regular status updates throughout project lifecycles.
  • Streamlined office processes for increased efficiency and better client service delivery.
  • Established a strong referral network through relationship building and exceptional client service, expanding the business'' reach.
  • Delivered excellent client service by promptly addressing inquiries, providing insightful recommendations, and maintaining open lines of communication.

Overview

24
24
years of professional experience
1
1
year of post-secondary education

Education

Certificate Of Technical Studies - Medical Assistant

Carrington College
Phoenix, AZ
2008.08 - 2009.06

Skills

  • Site preparation
  • Hand tool proficiency
  • Power tool operation
  • Painting
  • Materials preparation
  • Ditch digging
  • Framing techniques
  • Power tools
  • Power tool proficiency
  • Tile installation
  • Construction estimating
  • Drywall installation
  • Concrete forming
  • Door installation
  • Scaffolding erection
  • First aid training
  • Flooring installation
  • Window installation
  • Erosion control
  • Fireproofing methods
  • Crew supervision
  • Insulation installation
  • Finishing work
  • Protective equipment
  • Plumbing
  • Electrical
  • Final detail work
  • Stucco application
  • Rebar installation
  • Construction practices
  • Roofing installation
  • Demolition techniques
  • Site preparation
  • Waterproofing techniques
  • Site supervision
  • Painting techniques
  • Job documentation
  • Tile work
  • Power and hand tools
  • Workplace safety
  • Worksite safety
  • Materials transport
  • Structural demolition
  • Vehicle operations
  • Installation and finishing
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Reliability
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Material handling
  • Decision-making
  • Heavy lifting
  • Teamwork skills
  • Relationship building
  • Debris removal
  • Team building
  • Safety protocols
  • Self motivation
  • Task prioritization

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair, and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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