Shawna Phelps
Bettendorf,IA
Summary
Dynamic individual with hands-on experience in social work and a talent for navigating challenges. Strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Passionate and dedicated with a proven ability to work with diverse, high-risk families. Experienced in advocating for the needs of the community. Excels in fostering meaningful relationships with partners such as community organizations, parents, and childcare providers. Goal-oriented and driven, with a commitment to making a positive impact in the lives of children. Committed to creating a nurturing environment and ensuring the well-being of children and families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Social Work Case Manager
State of Iowa Health and Human Services
Davenport, IA
05.2024 - Current
- Prevented child maltreatment recurrences by effectively identifying risk factors and implementing evidence-based prevention strategies in collaboration with clients and service providers.
- Fostered strong partnerships with local agencies to enhance service delivery and better serve the needs of families in crisis.
- Advocated for children''s best interest in court proceedings, resulting in favorable outcomes for their wellbeing.
- Promoted child welfare goals through active participation in trainings, conferences, and professional development opportunities.
- Built trust with diverse populations through compassionate engagement techniques, utilizing cultural competence principles to ensure culturally responsive services were provided to all families.
Prevention Initiative Coordinator
Crittenton Centers
Peoria, IL
06.2022 - 05.2024
- Assisted Parent Educators and families in strengthening positive parent-child interactions, bonding & attachment, brain development, motor skills development, guidance, and discipline techniques
- Assured that family partnerships and services were completed for each family through ongoing support based on family's strengths and needs
- Oversaw and maintained updated records and files, along with all additional required documentation
- Managed program budget reviewed variance reports and developed/executed budget plans
- Secured additional funding and supplemental grants to provide additional program related activities and sustainability of the program
- Completed reports and responded to all requests required by funder such as submitted the annual APR and managed IWAS
Children's Services Coordinator
Abilities Plus
Kewanee, IL
11.2019 - 05.2022
- Managed and supported the day-to-day implementation of the Children's services department using internal program plans, policies, and procedures which were based on best practices, ISBE and Parents as Teachers Performance Standards
- Had bi-monthly meetings with staff, and individual supervision meetings
- As part of these meetings, developed and tracked Professional Development plans with each Parent Educator
- Monitored supply inventory to ensure materials were consistently available for optimal job performance
- Reviewed and approved program staff timecards, PTO requests, expense reimbursement forms
- Responsible for the planning and coordination of all field trips for the entire school program
- Maintained accurate and detailed records, including staff and child files on enrollment, attendance, health and safety, emergency contact information and incident reports
- Adhered to all government laws and regulations and adapted accordingly
- Created and implemented individualized plans for educating young ones, placing special focus on physical and emotional milestones
Preschool Aide & Summer Program Coordinator
North Scott School District
Princeton, IA
08.2012 - 11.2019
- Responsible for the planning and coordination of all field trips for the entire school program.
- Maintained accurate and detailed records, including staff and child files on enrollment, attendance, health and safety, emergency contact information and incident reports.
- Adhered to all government laws and regulations and adapted accordingly.
Communicated with owners, board members and team concerning personnel matters. - Created and implemented individualized plans for educating young ones, placing special focus on physical and emotional milestones.
- Developed and implemented activities to encourage children to participate in appropriate early childhood learning programs.
Education
Bachelor of Arts - Graphic Design
Ashford University
Clinton, IA01.2005
Skills
- Leadership
- Collaboration
- People Management
- Teamwork
- Independence
- Initiative
- Critical Thinking
- Problem Solving
- Case Planning
- Trauma experience
- Visitation experience
- Court Proceedings
Websites
Certification
- Parents as Teachers Certified
- 24/7 Dad Training
- Certified Childbirth Educator
- Certified Lactation Specialist
- DONA Birth Doula Training
- DONA Postpartum Doula Training
- CPR & First Aid
Relocating
Wisconsin, Milwaukee area
Timeline
Social Work Case Manager
State of Iowa Health and Human Services
05.2024 - Current
Prevention Initiative Coordinator
Crittenton Centers
06.2022 - 05.2024
Children's Services Coordinator
Abilities Plus
11.2019 - 05.2022
Preschool Aide & Summer Program Coordinator
North Scott School District
08.2012 - 11.2019
Bachelor of Arts - Graphic Design
Ashford University