Shawna Phelps
Bettendorf,IA
Summary
Dynamic individual with hands-on experience in social work and a talent for navigating challenges. Strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Passionate and dedicated with a proven ability to work with diverse, high-risk families. Experienced in advocating for the needs of the community. Excels in fostering meaningful relationships with partners such as community organizations, parents, and childcare providers. Goal-oriented and driven, with a commitment to making a positive impact in the lives of children. Committed to creating a nurturing environment and ensuring the well-being of children and families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Social Work Case Manager
State of Iowa Health and Human Services
2024.05 - Current
- Prevented child maltreatment recurrences by effectively identifying risk factors and implementing evidence-based prevention strategies in collaboration with clients and service providers.
- Fostered strong partnerships with local agencies to enhance service delivery and better serve the needs of families in crisis.
- Advocated for children''s best interest in court proceedings, resulting in favorable outcomes for their wellbeing.
- Promoted child welfare goals through active participation in trainings, conferences, and professional development opportunities.
- Built trust with diverse populations through compassionate engagement techniques, utilizing cultural competence principles to ensure culturally responsive services were provided to all families.
Prevention Initiative Coordinator
Crittenton Centers
2022.06 - 2024.05
- Assisted Parent Educators and families in strengthening positive parent-child interactions, bonding & attachment, brain development, motor skills development, guidance, and discipline techniques
- Assured that family partnerships and services were completed for each family through ongoing support based on family's strengths and needs
- Oversaw and maintained updated records and files, along with all additional required documentation
- Managed program budget reviewed variance reports and developed/executed budget plans
- Secured additional funding and supplemental grants to provide additional program related activities and sustainability of the program
- Completed reports and responded to all requests required by funder such as submitted the annual APR and managed IWAS
Children's Services Coordinator
Abilities Plus
2019.11 - 2022.05
- Managed and supported the day-to-day implementation of the Children's services department using internal program plans, policies, and procedures which were based on best practices, ISBE and Parents as Teachers Performance Standards
- Had bi-monthly meetings with staff, and individual supervision meetings
- As part of these meetings, developed and tracked Professional Development plans with each Parent Educator
- Monitored supply inventory to ensure materials were consistently available for optimal job performance
- Reviewed and approved program staff timecards, PTO requests, expense reimbursement forms
- Responsible for the planning and coordination of all field trips for the entire school program
- Maintained accurate and detailed records, including staff and child files on enrollment, attendance, health and safety, emergency contact information and incident reports
- Adhered to all government laws and regulations and adapted accordingly
- Created and implemented individualized plans for educating young ones, placing special focus on physical and emotional milestones
Preschool Aide & Summer Program Coordinator
North Scott School District
2012.08 - 2019.11
- Responsible for the planning and coordination of all field trips for the entire school program.
- Maintained accurate and detailed records, including staff and child files on enrollment, attendance, health and safety, emergency contact information and incident reports.
- Adhered to all government laws and regulations and adapted accordingly.
Communicated with owners, board members and team concerning personnel matters. - Created and implemented individualized plans for educating young ones, placing special focus on physical and emotional milestones.
- Developed and implemented activities to encourage children to participate in appropriate early childhood learning programs.
Education
Bachelor of Arts - Graphic Design
Ashford University
Clinton, IA01.2005
Skills
- Leadership
- Collaboration
- People Management
- Teamwork
- Independence
- Initiative
- Critical Thinking
- Problem Solving
- Case Planning
- Trauma experience
- Visitation experience
- Court Proceedings
Websites
Certification
- Parents as Teachers Certified
- 24/7 Dad Training
- Certified Childbirth Educator
- Certified Lactation Specialist
- DONA Birth Doula Training
- DONA Postpartum Doula Training
- CPR & First Aid
Relocating
Wisconsin, Milwaukee area
Timeline
Social Work Case Manager
State of Iowa Health and Human Services
2024.05 - Current
Prevention Initiative Coordinator
Crittenton Centers
2022.06 - 2024.05
Children's Services Coordinator
Abilities Plus
2019.11 - 2022.05
Preschool Aide & Summer Program Coordinator
North Scott School District
2012.08 - 2019.11
Bachelor of Arts - Graphic Design
Ashford University
- Parents as Teachers Certified
- 24/7 Dad Training
- Certified Childbirth Educator
- Certified Lactation Specialist
- DONA Birth Doula Training
- DONA Postpartum Doula Training
- CPR & First Aid
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