Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Reese

Las Vegas,NV

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

Foster Care QRTP

Bamboo Sunrise Specialized Foster Care
04.2023 - Current
  • Transported kids to mandated therapy, extracurricular activities and medical appointments.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
  • Helped reunify birth families through coordinated visitation strategies.
  • Documented data and completed accurate updates to case records.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Developed and implemented programs to support children's mental health and well-being.

Seafood Manager

Smiths Food And Drug
08.2022 - 02.2023
  • Created clean and inviting appearance for fresh seafood cases to encourage sales.
  • Prepared and placed seafood cuts and products in display counter to appeal to customers.
  • Wrapped, weighed, labeled and priced cuts of seafood.
  • Provided detailed information to customers about available seafood products and self-service items.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed detailed plans based on broad guidance and direction.

Office Assistant

CCSD
01.2021 - 09.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Collaborated with various departments to complete assigned tasks.
  • Delivered clerical support by handling range of routine and special requirements.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Assisted with onboarding of new employees.
  • Supported staff on special assignments and ad hoc projects.

Casino Cage Cashier

Railroad Pass Hotel
11.2021 - 07.2022
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed various cash transactions and answered gaming customer questions.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Handled money, ticket and chips exchanges for customers.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Audited money drawers and hand or machine-counted large cash values.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
  • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
  • Sold chips, tokens and tickets to patrons.
  • Completed casino cage transactions on behalf of customers.
  • Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
  • Complied with gaming commission rules by verifying players' ages.
  • Protected cage from unauthorized access and monetary losses by consistently following security protocols.
  • Prepared and issued money banks to change persons at start of each shift.

Property Management Assistant

Management One Property
04.2009 - 02.2015
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Promptly responded to tenant complaints and concerns for over 2 properties.
  • Greeted approximately 9 prospective tenants weekly.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Kept properties in compliance with local, state and federal regulations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Completed annual rent calculations using housing database software.
  • Planned special events such as lotteries, dedications and project tours.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs with tenants to identify required repairs.

Education

No Degree -

Los Angeles Trade Technical College
Los Angeles, CA

Los Angeles Southwest College
Los Angeles, CA

High School Diploma -

Ruben S. Ayala High School
Chino, CA
06.2004

Skills

  • Therapist Collaboration
  • Light Housekeeping
  • Family Reunification
  • Dietary Needs
  • Housekeeping Duties
  • Client Needs Assessment
  • Positive Reinforcement Methods
  • Treatment Recommendations
  • Medication Regimens
  • Safety and Risk Assessments
  • Adolescent Development
  • Emergency Situations
  • General Housekeeping
  • Child Behavior Modification
  • Grocery Shopping
  • Outdoor Activities
  • Emotional Development
  • Laundry Duties
  • Social Interaction
  • Interdisciplinary Care
  • Emotional Support
  • Summary Reports
  • Supporting Daily Living Needs
  • Professional Relationships
  • Personal Grooming
  • Scheduling Medical Appointments
  • Assess Students

Timeline

Foster Care QRTP

Bamboo Sunrise Specialized Foster Care
04.2023 - Current

Seafood Manager

Smiths Food And Drug
08.2022 - 02.2023

Casino Cage Cashier

Railroad Pass Hotel
11.2021 - 07.2022

Office Assistant

CCSD
01.2021 - 09.2022

Property Management Assistant

Management One Property
04.2009 - 02.2015

No Degree -

Los Angeles Trade Technical College

Los Angeles Southwest College

High School Diploma -

Ruben S. Ayala High School

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Shawna Reese