Shawna Reichelt
Greenville,WI
Summary
A Dedicated and adaptable professional with a long history in the industry, strong work ethic, and effective communication skills. Eager to contribute to a team and support students along the way.
Overview
18
18
years of professional experience
Work History
Owner/Senior Hairstylist
Self-employeed
Appleton, WI
02.2025 - Current
- Managed daily operations and logistics for business functions.
- Developed marketing strategies to attract new customers and increase visibility.
- Implemented bookkeeping practices to track expenses and sales accurately.
- Maintained a clean and organized workspace to enhance efficiency and safety.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Sales
Salon Service Group
Appleton, Wisconsin
11.2024 - 02.2025
- Developed and implemented sales strategies to increase group sales revenue.
- Processed sales transactions accurately while achieving monthly sales goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Commercial Sales
Gotcha Covered
Appleton, WI
02.2023 - 11.2024
- Delivered exceptional customer service to small business clients.
- Identified customer needs promptly and efficiently.
- Maintained accurate records of all operational activities.
- Resolved customer service issues in a timely manner.
- Sourced vendors for cost-effective production materials.
- Facilitated communication between customers and management for seamless operations.
- Developed relationships with business leaders to foster partnerships.
- Engaged customers through effective interpersonal skills.
Operations Coordinator
Berkshire Hathaway HomeServices
Appleton, WI
11.2022 - 02.2023
- Assisted with the organization and execution of operational processes.
- Organized meetings, conferences, and other events related to operations.
- Managed daily functions of deskside support, including defining and implementing processes.
- Developed relationships and partnerships with business leaders.
Hairstylist/Owner
Self-employeed
Appleton, WI
04.2017 - 11.2022
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Greeted customers, answered phones and booked appointments.
- Recommended products to clients based on their individual needs.
- Participated in team discussions regarding marketing strategies for the salon.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Developed relationships with new clients through referrals from existing customers.
- Managed inventory, tracked sales and was responsible for all daily operations.
Hairstylist/Owner
Self-employeed
Appleton , WI
04.2015 - 02.2017
- Demonstrated knowledge of health and safety regulations in the workplace.
- Upsold additional services when appropriate to increase sales volume.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Responded to customer inquiries by phone, email and in person.
Hairstylist/Manager
Innova Salon and Spa
Neenah, WI
08.2007 - 04.2015
- Analyzed sales trends to identify areas of improvement in product selection or services offered.
- Monitored daily operations of the store, ensuring compliance with all safety regulations and procedures.
- Managed and trained a team of 10 stylists, ensuring they provided exceptional customer service.
- Handled customer issues to satisfaction by listening to complaints and offering effective solutions.
- Built and maintained strong clientele base by portraying professional image and presenting exceptional services.
- Set goals, prioritized tasks and held staff accountable for daily duties.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Scheduled employees and made sure all shifts had adequate coverage.
Education
High School Diploma -
Xavier High School
Appleton, WI05.2000
Skills
- Reliable
- Multitasking
- Relationship Building
- Product Knowledge
- Self-Directed
- Written and Verbal Communication
Timeline
Owner/Senior Hairstylist
Self-employeed
02.2025 - Current
Sales
Salon Service Group
11.2024 - 02.2025
Commercial Sales
Gotcha Covered
02.2023 - 11.2024
Operations Coordinator
Berkshire Hathaway HomeServices
11.2022 - 02.2023
Hairstylist/Owner
Self-employeed
04.2017 - 11.2022
Hairstylist/Owner
Self-employeed
04.2015 - 02.2017
Hairstylist/Manager
Innova Salon and Spa
08.2007 - 04.2015
High School Diploma -
Xavier High School
Similar Profiles
Kiran PKiran P
Legal Practitioner at Self-employeedLegal Practitioner at Self-employeed
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed
Presley BillingsleyPresley Billingsley
Dog Sitter at Self-employeedDog Sitter at Self-employeed
Isabella SantosIsabella Santos
Babysitter at Self-employeedBabysitter at Self-employeed
Bella LightcapBella Lightcap
Server at Sidewall PizzaServer at Sidewall Pizza