Shawna Reker

Vice President, Human Resources | Ambulatory Surgery Division

• Demonstrated proficient leadership skills to motivate leaders and build competent teams.
• Identified opportunities to improve business process flows and productivity.
• Partnered with company management to communicate HR policies, procedures and programs.
• Maintained current and relevant knowledge of employment issues and laws relating to HR.
• Managed HR functions while maintaining employee discretion and practicing high level of confidentiality.
• Collaborated with senior management to develop strategic initiatives and long term goals.

Senior HR Business Partner | Physician Services Group 2016 - 2021

• Advised senior management on organizational development and change management initiatives.
• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.

HR Director | Parallon Supply Chain 2015 - 2016

• Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
• Directed hiring and onboarding programs for new employees.

HR Manager | National Contact Center Management Group 2012 - 2015

• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
• Managed employee disputes by employing conflict resolution techniques.

Recruiter | HealthONE Hospitals 2011 - 2012

• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

Benefits Administrator/HR Generalist 2004 - 2011

• Managed employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
• Delivered HR training sessions to staff, managers and executives.

Recruiter 2003 - 2004

• Assisted with writing job postings and job descriptions for boards.
• Reviewed and screened applicant resumes to identify qualified candidates.

Appointment Center Manager 2001 - 2003

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.