Shawna Romero
Cameron Park,CA
Summary
Licensed property management professional prepared for this role. Strong focus on team collaboration, achieving results, and adapting to changing needs. Skilled in tenant relations, lease negotiations, property maintenance, and financial oversight. Reliable and effective communicator with proactive approach to problem-solving and decision-making.
Overview
10
10
years of professional experience
Work History
Licensed Property Manager
Windermere Property Management
10.2021 - Current
- Prepare and send out lease renewals and rent increases
- Prepare lease agreements
- Handle property maintenance tasks and following up
- Coordinated with contractors for timely completion of repairs and improvements, preserving the value of properties under management.
- Provided detailed monthly reports to property owners on financial performance indicators such as revenue growth and expense trends.
- Managed financial operations for multiple properties, including budget development and rent collection, to ensure profitability.
- Kept properties in compliance with local, state, and federal regulations.
- Oversaw all aspects of tenant move-ins/move-outs including scheduling, inspections, deposits refunds/claims processing to ensure smooth transitions.
- Responded to Common Area Maintenance (CAM) inquiries.
- Developed effective marketing strategies for vacant units, resulting in reduced vacancy rates and increased occupancy levels.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
Licensed Property Manager
Haven Properties
09.2020 - 09.2021
- Determined rent price
- Prepared vacant units
- Advertised rental vacancies
- Screened and approved tenants
- Prepared and enforced lease agreements
- Handled tenant complaints and issues
- Collected and adjusted rent
- Carried out property maintenance and repair
- Processed move-outs and move-ins
- Annual inspections
- Prepared and finalized security deposits
Licensed Property Manager
Select Property Management
06.2019 - 08.2020
- Prepared and scheduled property viewings, conducted property tours and interviewing prospective tenants
- Addressed and resolved residents' questions, concerns, and complaints in a timely manner
- Processed applications, conducted credit checks, and negotiated contracts
- Inspected property conditions and coordinated maintenance activities, accounts, rent collections, and tenant notices
- Created and distributed marketing materials to attract new tenants
- Maintained organized and updated
- Reported any problems or issues to the property manager
- Prepared and finalized security deposits
Property Manager Assistant - Admin
Haven Properties
04.2017 - 05.2019
- Assistant Property Manager with day-to-day operations
- Dispatched tenant work orders and follow-up with tenants/vendors
- Collected and process rent checks
- Bank deposits
- Assisted accounting
- Processed prospective tenants applications, ran credit reports and called for employment / rental verifications
- Showed vacant properties
- Answered and route phone calls to appropriate contact
- Handled tenant, vendor and prospective tenant walk-ins
- Managed utilities with move-in and move-outs
- Provided customer service, updated and maintained daily emergency contact lists and tenant information
Medical Office Receptionist / Office Manager
Oakhill Chiropractic
12.2015 - 04.2017
- Welcomed and greet all patients
- Collected and processed copays and payments
- Verified insurance authorizations
- Imputed patient information into computer system and pull and update files
- Prepared and processed billing statements
- Implemented tracking system for delinquent accounts
- Answered phones and scheduled appointments
Lead Resident Medication Assistant
Eskaton Lodge
12.2014 - 04.2017
- Followed written instructions to administer medications and document dosages as prescribed by physician
- Observed, recorded, and reported to nurse any symptoms and conditions related to adverse drug reactions of any medication side effects
- Routinely inspected, cleaned and monitored equipment and supplies
- Administered prescribed and over the counter medications per physician
- Communicated changes in patient condition to oncoming staff as well as nurse
- Wound care, vital signs, charting, and manage multiple phone lines
- First responder to facility emergencies while on duty
- Experienced with transferring residents / using transfer equipment
Education
High School -
Foothill High School
Pleasanton, CACollege -
Los Medanos College
Brentwood, CAMedical Assistant Program -
Boston Reed College
Brentwood, CAReal Estate License -
Skills
- Organization
- Detail-orientated
- Marketing and advertising
- Leadership skills
- Strong communication skills
- Maintenance coordination
- Customer service
- Leasing operations
- Problem-solving
- Time management
- Organizational skills
- Conflict management
Timeline
Licensed Property Manager
Windermere Property Management
10.2021 - Current
Licensed Property Manager
Haven Properties
09.2020 - 09.2021
Licensed Property Manager
Select Property Management
06.2019 - 08.2020
Property Manager Assistant - Admin
Haven Properties
04.2017 - 05.2019
Medical Office Receptionist / Office Manager
Oakhill Chiropractic
12.2015 - 04.2017
Lead Resident Medication Assistant
Eskaton Lodge
12.2014 - 04.2017
High School -
Foothill High School
College -
Los Medanos College
Medical Assistant Program -
Boston Reed College
Real Estate License -
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