Shawna Smith
Registered Nurse
Lancaster,CA
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
RN Care Manager
STG International/ Lancaster VA Clinic
08.2021 - Current
- Triage Veteran patients in clinic during face-to-face visit or by telephone.
- Manage 2 PACT Teams currently, up to four PACT Teams.
- Assess patient's needs and requests to advise Provider for further evaluation and making plan of care.
- Administer immunizations/injections to adult Veteran population per Provider orders.
- Collect patient's data, vital signs for patient's provider visit.
- Telephone Nurse visits with Veterans that are in need of medical assistance
- Documenting all nursing notes and veteran visits within CPRS/EMR system
- Assessing needs of veterans to distinguish appropriate care or services needed
- Follow up calls to veterans to assess the outcomes of previous care, plan of care changes or services that the veteran had received to distinguish if further changes or services are needed
- Using Microsoft, Outlook, Excel on a daily basis.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
- Discussed medical histories with patients in effort to provide most effective medical advice.
RN Case Manager, Per Diem
Libertana Home Health
04.2021 - 11.2021
- Assess patient needs within their own home.
- Monitor patient's conditions, perform full head to toe assessment.
- Triage and Assess patients for any changes in condition.
- Acting as patient advocate
- EMR/Oasis charting.
Registered Nurse
PALMDALE REGIONAL MEDICAL CENTER
03.2017 - 05.2020
- Manage patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses, and changing care plans accordingly
- Administer blood and blood product transfusions or intravenous infusions, monitoring patients for adverse reactions
- Collect samples, such as blood, urine, or sputum from patients, and perform routine laboratory tests on samples
- Prepare patients for examinations, tests, or treatments and explain procedures
- Evaluate nursing intervention outcomes, conferring with other healthcare team members as necessary
- Help patients with bathing, dressing, maintaining personal hygiene, moving in bed, or standing and walking
- Apply compresses, ice bags, or hot water bottles
- Document data related to patients' care including assessment results, interventions, medications, patient responses, or treatment changes.
RN/Case Manager
VITAS HOSPICE
07.2016 - 03.2017
- Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs
- Advocate for clients or patients to resolve crises
- Plan discharge from care facility to home or other care facility
- Modify treatment plans to comply with changes in clients' status
- Monitor, evaluate, and record client progress according to measurable goals described in treatment and care plan
- Identify environmental impediments to client or patient progress through interviews and review of patient records
- Manage patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses, and changing care plans accordingly
- Collaborate with members of multidisciplinary health care teams to plan, manage, or assess patient treatments
- Assess the impact of illnesses or injuries on patients' health, function, growth, development, nutrition, sleep, rest, quality of life, or family, social and educational relationships
- Distinguish between normal and abnormal developmental and age-related physiological and behavioral changes in acute, critical, and chronic illness
- Participate in patients' care meetings and conferences.
Registered Nurse
HENRY MAYO NEWHALL HOSPITAL
08.2013 - 07.2016
- Perform emergency medical procedures, such as basic cardiac life support (BLS), advanced cardiac life support (ACLS), and other condition stabilizing interventions
- Document data related to patients' care including assessment results, interventions, medications, patient responses, or treatment changes
- Manage patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses, and changing care plans accordingly
- Administer blood and blood product transfusions or intravenous infusions, monitoring patients for adverse reactions
- Assess urgent and emergent health conditions using both physiologically and technologically derived data
- Order, perform, or interpret the results of diagnostic tests and screening procedures based on assessment results, differential diagnoses, and knowledge about age, gender and health status of clients
- Interpret information obtained from electrocardiograms (EKGs) or radiographs (x-rays)
- Diagnose acute or chronic conditions that could result in rapid physiological deterioration or life-threatening instability
- Discuss illnesses and treatments with patients and family members
- Collaborate with members of multidisciplinary health care teams to plan, manage, or assess patient treatments
- Obtain specimens or samples for laboratory work
- Collaborate with patients to plan for future health care needs or to coordinate transitions and referrals
- Assess the impact of illnesses or injuries on patients' health, function, growth, development, nutrition, sleep, rest, quality of life, or family, social and educational relationships
- Treat wounds or superficial lacerations
- Distinguish between normal and abnormal developmental and age-related physiological and behavioral changes in acute, critical, and chronic illness
- Assess the needs of patients' family members or caregivers
- Provide formal and informal education to other staff members
- Perform administrative duties that facilitate admission, transfer, or discharge of patients
- Refer patients for specialty consultations or treatments
- Adjust settings on patients' assistive devices such as temporary pacemakers
- Working within ER inpatient/Telemetry/Med-Surg units.
LVN
HENRY MAYO NEWHALL HOSPITAL
03.2009 - 07.2013
- Administer prescribed medications or start intravenous fluids, noting times and amounts on patients' charts
- Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
- Answer patients' calls and determine how to assist them
- Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions
- Prepare patients for examinations, tests, or treatments and explain procedures
- Assemble and use equipment, such as catheters, tracheotomy tubes, or oxygen suppliers
- Evaluate nursing intervention outcomes, conferring with other healthcare team members as necessary
- Supervise nurses' aides or assistants
- Worked on the Telemetry unit as a team with an RN providing care for 8 patients.
Education
Bachelors of Nursing Degree in Public Health Nursing -
Western Governors University
Salt Lake City, UT 02.2019 - 05.2021
ADN in Registered Nursing - undefined
College of the Canyons
Valencia, CA 01.2012 - 05.2012
Skills
Managed care
Certification
BLS Certification, 09/2023, 09/2025
Timeline
RN Care Manager
STG International/ Lancaster VA Clinic
08.2021 - Current
RN Case Manager, Per Diem
Libertana Home Health
04.2021 - 11.2021
Bachelors of Nursing Degree in Public Health Nursing -
Western Governors University
02.2019 - 05.2021
Registered Nurse
PALMDALE REGIONAL MEDICAL CENTER
03.2017 - 05.2020
RN/Case Manager
VITAS HOSPICE
07.2016 - 03.2017
Registered Nurse
HENRY MAYO NEWHALL HOSPITAL
08.2013 - 07.2016
ADN in Registered Nursing - undefined
College of the Canyons
01.2012 - 05.2012
LVN
HENRY MAYO NEWHALL HOSPITAL
03.2009 - 07.2013