Shawna Stevenson
Butte,MT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medication Liaison
United Healthcare
Butte, MT
10.2022 - Current
- Implement RDR processes to ensure timely medication delivery for clients.
- Facilitate communication between healthcare providers and patients to enhance service delivery.
- Coordinate efforts to strengthen partnerships, ensuring alignment and effective collaboration between internal teams and external partners.
- Analyze customer needs and feedback to enhance product and service offerings.
- Enhance customer experience by providing exceptional service and resolving issues efficiently.
Residential Care Worker
Western Montana Mental Health Center
Butte
12.2012 - 12.2025
- Delivered compassionate support to individuals with mental health challenges, ensuring safety and well-being..
- Monitored client behavior and emotional state, providing timely interventions to de-escalate crises effectively.
- Assisted residents with basic activities of daily living.
Education
No Degree - I Am Currently Working On My GED
Butte High
Butte, MTHigh School Diploma -
Cpr
Skills
- Effective communication
- Conflict resolution skills
- Compassionate care
Effective team engagement
Certification
- Aware CPR
- March 2026-28
- HELP TRAINING
- MARCH 2026-28, [Company Name] - [Timeframe]
Timeline
Medication Liaison
United Healthcare
10.2022 - Current
Residential Care Worker
Western Montana Mental Health Center
12.2012 - 12.2025
No Degree - I Am Currently Working On My GED
Butte High
High School Diploma -
Cpr