Shawna Stewart
Irmo,SC
Summary
Experienced Property Manager, Leasing Consultant with over 12 years experience. Customer-oriented with strong communication and organization skills and the ability to provide exceptional customer service. With a closing ratio of 86% during my time in Property Management.
Overview
26
26
years of professional experience
Work History
Front Office Receptionist
Carolina Blind and Shutter
Cayce , SC
02.2007 - Current
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Greeted customers and visitors in a professional manner.
Licensed Property Manager
Flournoy Properties
Columbia , SC
05.1998 - 10.2006
- Developed and implemented marketing strategies to attract tenants for rental properties.
- Conducted regular property inspections to ensure compliance with safety regulations and rental agreements.
- Negotiated and executed lease contracts with tenants, ensuring all legal requirements were met.
- Provided tenant support services, such as handling complaints, resolving disputes, and responding to inquiries.
- Monitored rent payments to ensure timely collection of funds from tenants.
- Collaborated with contractors on repairs or renovations needed in managed properties.
- Ensured that all maintenance requests from tenants were addressed promptly.
- Verified the accuracy of tenant credit reports before approving applications for rental units.
- Coordinated showings of available rental units with prospective tenants.
- Established budgets for each managed property, monitoring expenses against income generated by rentals.
- Drafted letters notifying tenants about changes in policies or procedures affecting them.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Education
Licensed - Property Manager
Property Management Course
Columbia, SC08-1994
High School Diploma -
Wooddale High School
Memphis, TN05-1989
Skills
- Supply Management
- Workforce Management
- Staff Management
- Customer Service
- Team Supervision
- Data Entry
- Employee Supervision
- Bookkeeping
- Staff Hiring
- Policy Development
Timeline
Front Office Receptionist
Carolina Blind and Shutter
02.2007 - Current
Licensed Property Manager
Flournoy Properties
05.1998 - 10.2006
Licensed - Property Manager
Property Management Course
High School Diploma -
Wooddale High School
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