Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Stewart

Irmo,SC

Summary

Experienced Property Manager, Leasing Consultant with over 12 years experience. Customer-oriented with strong communication and organization skills and the ability to provide exceptional customer service. With a closing ratio of 86% during my time in Property Management.

Overview

26
26
years of professional experience

Work History

Front Office Receptionist

Carolina Blind and Shutter
Cayce, SC
02.2007 - Current
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Greeted customers and visitors in a professional manner.

Licensed Property Manager

Flournoy Properties
Columbia , SC
05.1998 - 10.2006
  • Developed and implemented marketing strategies to attract tenants for rental properties.
  • Conducted regular property inspections to ensure compliance with safety regulations and rental agreements.
  • Negotiated and executed lease contracts with tenants, ensuring all legal requirements were met.
  • Provided tenant support services, such as handling complaints, resolving disputes, and responding to inquiries.
  • Monitored rent payments to ensure timely collection of funds from tenants.
  • Collaborated with contractors on repairs or renovations needed in managed properties.
  • Ensured that all maintenance requests from tenants were addressed promptly.
  • Verified the accuracy of tenant credit reports before approving applications for rental units.
  • Coordinated showings of available rental units with prospective tenants.
  • Established budgets for each managed property, monitoring expenses against income generated by rentals.
  • Drafted letters notifying tenants about changes in policies or procedures affecting them.
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Education

Licensed - Property Manager

Property Management Course
Columbia, SC
08-1994

High School Diploma -

Wooddale High School
Memphis, TN
05-1989

Skills

  • Supply Management
  • Workforce Management
  • Staff Management
  • Customer Service
  • Team Supervision
  • Data Entry
  • Employee Supervision
  • Bookkeeping
  • Staff Hiring
  • Policy Development

Timeline

Front Office Receptionist

Carolina Blind and Shutter
02.2007 - Current

Licensed Property Manager

Flournoy Properties
05.1998 - 10.2006

Licensed - Property Manager

Property Management Course

High School Diploma -

Wooddale High School
Shawna Stewart