Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Coordinate all aspects of community based day programming including program development and scheduling, tracking of participant attendance against budget, and monthly billing
Oversee the implementation of positive behavior supports, ISP objectives and treatment plans.
Facilitate communication between stakeholders including parents, guardians, and other providers both within and outside of the agency, and funding sources.
Knowledgeable of HCSIS system for ISP review and providing incident report data entry.
Provides oversight and maintenance to information and data collected in the agency’s Electronic Health Care Record (EHR) system, ensuring all required and relevant information related to outcomes are properly documented.
Complete and maintain accurate and current programmatic documentation as required.
Maintain required trainings current, including: First Aid, CPR, MAP and other related trainings.
Assist and attend to personal care needs of people served as needed.
Responsible for interviewing, hiring and the performance evaluation process of program staff.
Ensure that proposed community activities align with the individual’s support plan goals and interests.
Participate in planning, development and implementation of both programmatic and agency wide goals and objectives.
Achieve and maintain full and timely compliance with DDS licensing and certification standards and CARF.
Mental Health Coordinator
Norfolk Advocates for Children
09.2020 - 11.2021
Provide internal and external education and training opportunities to community partners on various topics including trauma, mental health issues, and mandated reporting
Identify and maintain relationships with local providers and clinicians who can provide treatment, services, and care for victims and families
Participate in all SAIN interviews for children at the NAC
Provide mental health referrals and work with families to provide the appropriate mental health care
Attend weekly multidisciplinary team meetings, offering consultation regarding mental health and work cohesively with the other team members
Manage caseload of families appropriately and timely.
Assistant Program Director
Granite House- Baystate Community Services
06.2019 - 09.2020
Provide administrative assistance to Program Director
Assisted program manager with developing budget and schedule
Ran staff meeting weekly to review client's with floor staff
Maintained a caseload of two-three families for weekly family therapy, as well as individual check ins as needed
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
Supervised milieu staff
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
Completed monthly billing.
Family Therapist
Granite House-Baystate Community Services
05.2018 - 06.2019
Provided family therapy up to 7 families for residents and their identified family unit
Collaborated with social services, referral sources, and other professionals, to meet patient needs
Conducted comprehensive assessments in order to create thorough treatment plans for each resident
Updated quarterly treatment plans, and hosted treatment meetings with providers and clients
Administered client's medication under MAP certification
Audited charts and reviewed clinical documents to verify accuracy
Participated in an on-call rotation to offer staff support as well as crisis intervention when necessary
De-escalated and safety planned with residents.
Continuum Clinician
Baystate Community Services
11.2016 - 05.2018
Responsible for caseload of six families
Worked with both children and adolescents with multiple mental health diagnoses and multiple hospitalizations
Provide weekly in-home family counseling sessions regarding family stabilization, self-harm, and suicidality
Offer weekly parent sessions when appropriate
Assist in de-escalating crisis situations both in person and over the phone
Conduct intakes, assessments, quarterly treatment meetings, and discharge planning
When necessary provide transportation for youth and family
Create and implement treatment plans as well as safety plans and assessments
Attend weekly supervision and group supervision as well as monthly DMH meetings
Work both collaboratively with continuum team and independently when called for
Maintain contact with all collateral providers providing weekly updates
Complete documentation in a timely manner
Participate in on call program 1-2 times a month for the duration of a week
Established appropriate course of treatment and implemented interventions.
Sexual Assault & Domestic Violence Counselor
New Hope
09.2014 - 11.2016
Community Based Counselor/Advocate for Sexual Assault and Domestic Violence Survivors
Provide counseling and crisis intervention to survivors of domestic violence and sexual assault
Manage caseload of clients including phone calls, appts, etc
Answer 24-hour hotline utilizing crisis management and complete referrals both internally and refer clients externally when needed
Attend weekly supervision with supervisor and utilize feedback with clients
Attend a weekly clinical team meeting
Input client data into the database
Complete assessments with clients when scheduled
Help to de-escalate when situations arise at shelter
Participate in on-call coverage for SANE program one week out of the month
Respond to two local hospitals for sexual assault cases
Attend related training's when available
Coordinate with other agencies when appropriate
Work independently as well as with the counseling team
Facilitate Domestic Violence 101 Groups
Empathetically communicated with victims to facilitate collection of evidence and employ treatments
Collaborated with law enforcement and district attorneys, to improve services for sexual assault victims.
Education
Master of Education - Counseling
Bridgewater State University
Bridgewater, MA
05.2015
Bachelor of Arts - Psychology
Westfield State University
Westfield, MA
05.2013
Skills
Crisis Management
Skills in de-escalation
Comfortable managing a team as well as working within one