Shawna taylor
mount vernon,IN
Summary
Dynamic water treatment operator with a proven track record, skilled in chemical handling and water testing. Recognized for enhancing operational efficiency and training new staff, while demonstrating strong customer service and integrity. Committed to maintaining compliance with safety regulations and optimizing water quality standards.
Experienced with operating complex machinery and maintaining production efficiency. Utilizes technical expertise to troubleshoot and resolve equipment issues swiftly. Knowledge of safety protocols ensures secure and productive work environment.
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Overview
10
10
years of professional experience
Work History
Water Treatment Plant Operator
Mount Vernon Water Works
Mount Vernon, IN
08.2022 - Current
- Monitoring plant flows. making adjustmenst due to changing demands,Day to Day operation of water plant ,testing samples every two hours and logging results, backwashing filters and clarifiers, monitoring SCADA, Pump maintenance, adjusting chemical doses monitoring video surveilance system, visual plant inspection every two hours, filter and equipment maintenance and repair.
- Operated and maintained water treatment equipment to ensure compliance with safety regulations.
- Monitored water quality parameters and adjusted treatment processes for optimal performance.
- Conducted routine inspections of plant facilities to identify maintenance needs and prevent operational downtime.
- Collaborated with team members to troubleshoot equipment issues, enhancing response times and minimizing disruptions.
- Assisted in training new operators on safety protocols and standard operating procedures for water treatment processes.
- Implemented process improvements that increased efficiency in chemical dosing and filtration operations.
- Prepared detailed reports on water quality testing results for regulatory compliance reviews and audits.
- Led efforts to optimize chemical usage, contributing to cost reductions while maintaining water quality standards.
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
- Adhered to EPA and OSHA regulations.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
First Assistant Manager
Taco Bell
Morganfield, KY
10.2019 - 08.2022
- Supervised daily operations to ensure compliance with quality and safety standards.
- Trained and mentored team members on customer service excellence and operational procedures.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Analyzed sales data to identify trends, enhancing menu offerings based on customer preferences.
- Developed staff schedules to align with peak business hours, ensuring optimal coverage.
Sales Associate
Taco Bell
Morganfield, KY
10.2017 - 10.2019
- Trained and mentored new team members on operational procedures and customer service standards.
- Streamlined order processing to enhance service speed and accuracy during peak hours.
- Implemented promotional strategies that increased customer engagement and upselling opportunities.
- Maintained a clean and organized work environment, adhering to health and safety regulations.
- Assisted in resolving customer complaints efficiently, enhancing overall satisfaction ratings.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Material Handler
Warehouse Services Associates
Mount Vernon, IN
09.2015 - 10.2017
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Loaded and unloaded shipments, ensuring accurate handling of products and minimizing damage.
- Maintained organization of inventory, utilizing warehouse management systems for tracking stock levels.
- Inspected incoming materials for quality assurance, identifying discrepancies and reporting issues promptly.
- Trained new employees on safety protocols and operational procedures, fostering a culture of compliance and efficiency.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Associate of Science - Medical Administration
Ultimate Medical Academy
Clearwater, FL05-2018
High School Diploma -
Lawrence Education Center
Springfield, IL06-2009
Skills
- Chemical handling
- Backwash procedures
- Water testing
- Filter operation
- Laboratory testing
- Report writing
- Equipment operation
- Sample collecting
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer assistance
Timeline
Water Treatment Plant Operator
Mount Vernon Water Works
08.2022 - Current
First Assistant Manager
Taco Bell
10.2019 - 08.2022
Sales Associate
Taco Bell
10.2017 - 10.2019
Material Handler
Warehouse Services Associates
09.2015 - 10.2017
Associate of Science - Medical Administration
Ultimate Medical Academy
High School Diploma -
Lawrence Education Center