Shawna VanLue
Summary
Proven leader and efficient problem-solver, adept in multitasking and critical thinking, honed at Keystone RV and other esteemed organizations. Excelled in fostering teamwork, enhancing customer service, and streamlining operations. Demonstrated exceptional organizational skills and computer proficiency, significantly improving workplace productivity and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
BOM
Keystone RV
05.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Housekeeping
Syracuse Community Center
07.2010 - Current
- Applied exceptional housekeeping skills to keep lobby areas tidy and clean.
- Followed sanitation and good housekeeping practices.
- Maintained a clean, safe environment through daily housekeeping tasks and waste disposal management.
- Maintained a safe, clean, and healthy environment for clients by performing light housekeeping tasks.
- Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.
Office Administrator
Utility Body Works
04.2012 - 04.2013
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Reconciled account files and produced monthly reports.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Office Manager
The Mail Journal
08.2010 - 04.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - General Studies
Ball State University
Muncie, IN05.1995
High School Diploma -
Wawasee High School
Syracuse, IN06.1990
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Computer Skills
- Organizational Skills
- Organization and Time Management
- Decision-Making
Timeline
BOM
Keystone RV
05.2013 - Current
Office Administrator
Utility Body Works
04.2012 - 04.2013
Office Manager
The Mail Journal
08.2010 - 04.2012
Housekeeping
Syracuse Community Center
07.2010 - Current
Bachelor of Science - General Studies
Ball State University
High School Diploma -
Wawasee High School
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