Summary
Overview
Work History
Skills
Timeline
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SHAWNA WEBER

SHAWNA WEBER

Portland,OR

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the service industry and office administration. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

24
24
years of professional experience

Work History

Office Manager

Yur's Bar & Grill
06.2021 - 01.2024
  • Answering emails promptly and forwarding to appropriate parties when necessary.
  • Reconciling and building all daily lottery and bar tills using Microsoft Excel.
  • Made & reconciled weekly deposits.
  • Ordering supplies for office & bar staff when necessary.
  • Insuring all State and local licenses are current.
  • Accounts Payable and Accounts Receivable.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Sorted, organized, and maintained office records accurately.
  • Wrote monthly schedule for Front of House and Back of House.
  • Updated OLCC price change sheet monthly.

Residential Realtor

Urban Pacific Real Estate
05.2015 - 12.2024
  • Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
  • Negotiated favorable contract terms for clients, resulting in successful transactions and positive outcomes for both buyers and sellers.
  • Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.
  • Provided personalized guidance during property negotiations, ensuring optimal results for clients involved in bidding wars or competitive situations.
  • Advised sellers on staging techniques that enhanced the appeal of their properties to potential buyers.

Bartender

Yur's Bar & Grill
03.2001 - 03.2020
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails in a fast paced environment.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Skills

  • Compliance Monitoring
  • Data Entry
  • Clear Oral/Written Communication
  • Account Reconciliation
  • Document Preparation and Management
  • Organizational Skills
  • Conflict Management
  • Scheduling
  • Appointment Coordination
  • Client Counseling
  • Contract Negotiation
  • Time Management

Timeline

Office Manager

Yur's Bar & Grill
06.2021 - 01.2024

Residential Realtor

Urban Pacific Real Estate
05.2015 - 12.2024

Bartender

Yur's Bar & Grill
03.2001 - 03.2020
SHAWNA WEBER