Shawna Wells
Reno,NV
Summary
I am seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge, and experience. I have vast knowledge from administration work within a business setting to teaching students around the school district. I loved both of these careers. These careers have helped me to become extremely organized, reliable, and a problem solver.
Overview
25
25
years of professional experience
Work History
Elementary Teacher
Washoe County School District
01.2015 - Current
- I am noted as a highly qualified teacher for Washoe County School District
- I have taught in a fulltime classroom setting in 4th grade, 3rd grade, 1st grade, and kindergarten for nine years.
Graduate Assistant
College of Education, University of Nevada
Reno
01.2012 - 01.2014
- I helped to set up (at the time) the new undergraduate tutoring center for practicum students for the College of Education
- This included all computer set up, inventory and technical needs of the new center
- I assisted with the running of the center and supplying the college student needs which would benefit their success as they tutored young students across the school district
- I ran reports, connected with schools in the area to get students to enroll in the tutoring program
- I advertised and set up opening night events for parents to come in and visit our center
- In addition, I settled PCARD reporting for expenses
- I also did payroll for the other graduate assistants in the program.
Office Staffing Agent
AT&T
01.1999 - 01.2012
- I worked as the head staffing agent for the AT&T call center for 13 years
- I worked as a scheduler for up for 120 representatives
- I handled the representative’s vacation scheduling, payroll, sick time, sick/FLMA leaves, and assistance with benefits
- I maintained all employee files accurately on a daily basis
- I helped with the hiring process
- In addition, I ordered all supplies needed for the call center and ran office events to celebrate successes for promotions for sister companies to entice excitement for team sales
- In addition, I scheduled all employee travel arrangements
- I ran reports for the office management team to reflect daily sales results and current promotional sales contests that were occurring at that time
- This career required a drastic amount of organizational skills and I shined every step of the way
- I worked well with my management team and all service representatives to help create a safe, fair, and equitable atmosphere
- I have advanced knowledge in Microsoft Word, PowerPoint, and Excel
- I created many reports for AT&T to show attendance numbers, sales numbers, and to track contest winners as needed.
Education
Master of Art Degree - Literacy Studies
University of Nevada
2014
Bachelor of Science - undefined
University of Nevada
2012
undefined
2009
Associate of Arts Degree - undefined
Truckee Meadows Community College
2008
Skills
- Organizational Leadership
- Office Management
- Expense Reporting
- Documentation And Reporting
- Staff Training and Development
- Report Preparation
- Budgeting and financial management
- Organization and Multitasking
- Payroll Control
- Recordkeeping and Reporting
- Hiring and Training
- Schedule Management
- Event Planning
- Payroll and budgeting
- Budget Administration
- Office Administration
- Administrative Support
- Scheduling
- Travel Coordination
- Human Resources
Timeline
Elementary Teacher
Washoe County School District
01.2015 - Current
Graduate Assistant
College of Education, University of Nevada
01.2012 - 01.2014
Office Staffing Agent
AT&T
01.1999 - 01.2012
Master of Art Degree - Literacy Studies
University of Nevada
Bachelor of Science - undefined
University of Nevada
undefined
Associate of Arts Degree - undefined
Truckee Meadows Community College