Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna Williams

Brooklyn

Summary

Highly-trained individual and skilled communicator that effectively interacts with patients, staff and other healthcare professionals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.

Overview

3
3
years of professional experience

Work History

Patient Companion

Upper East Side Rehabilitation and Nursing Center
06.2022 - 01.2024
  • Supervised daily activities, assisted staff, and ensured a supportive environment for patients
  • Monitored and documented patient health changes, keeping the care team informed for timely interventions
  • Provided emotional support to patients, helping them cope with their conditions effectively
  • Maintained a clean, safe, and organized patient environment, ensuring high standards of care

Warehouse Team Member

WFS Worldwide Flight Services
10.2021 - 10.2022

• Managed aircraft servicing operations, ensuring timely connection of water hoses and power cables while adhering to strict safety protocols and communication standards.

: Fostered semity teamwormound eat commanion enhancing overal nate fine and maintaining high safety standards in aircaircraft service

Intern - Brooklyn Intern of Art and Culture

Brooklyn Academy of Music
07.2021 - 06.2022
  • Participated in weekly workshops to enhance professional skills, contributing to team growth
  • Curated and hosted BIAC's annual show and virtual events, improving community engagement
  • Contributed original ideas to the creative process, fostering innovation and collaboration

Internship Student

Brownsville Academy High School
09.2020 - 06.2021
  • Answered incoming calls, ensuring efficient communication and client satisfaction.
  • Managed document tasks including copying, faxing, and filing, improving office organization.
  • Uploaded documents into the system, enhancing data accessibility and accuracy.
  • Utilized Excel and Word for document preparation, contributing to streamlined operations.

Education

High School Diploma -

Brownsville Academy
Brooklyn, NY
06.2022

Skills

  • Leadership
  • Communication
  • Detail-oriented
  • Product and Service Sales
  • Time management
  • Conflict resolution
  • Customer Service
  • Personal Care Assistance

Timeline

Patient Companion

Upper East Side Rehabilitation and Nursing Center
06.2022 - 01.2024

Warehouse Team Member

WFS Worldwide Flight Services
10.2021 - 10.2022

Intern - Brooklyn Intern of Art and Culture

Brooklyn Academy of Music
07.2021 - 06.2022

Internship Student

Brownsville Academy High School
09.2020 - 06.2021

High School Diploma -

Brownsville Academy
Shawna Williams