Summary
Overview
Work History
Education
Skills
Timeline
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Shawna Yerger

Tallahassee,FL

Summary

Skilled Office Assistant with over 25 years experience, enhancing operational efficiency through exceptional customer service and very reliable worker. Known for a positive attitude and effective time management, I streamlined appointment scheduling and document processing, ensuring a seamless experience for both patients and staff.

Overview

28
28
years of professional experience

Work History

Office Assistant

Drs. Torgerson and Hartley
08.2013 - Current
  • Enhanced office efficiency by scheduling appointments for doctors and hygiene , answering phones,checking patients in and out for scheduled appointments.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and patient inquires
  • Expedited document processing with accurate data scanning

Office Manager

Dr. Marion Cooper
08.1997 - 08.2013
  • Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings.
  • Insurance filing
  • Payroll hours for employees
  • Reviewed treatment plans and payment options with patients


Education

High School Diploma -

Leon High School
Tallahassee, Fl
06-1987

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Very dependable
  • Team player

Timeline

Office Assistant

Drs. Torgerson and Hartley
08.2013 - Current

Office Manager

Dr. Marion Cooper
08.1997 - 08.2013

High School Diploma -

Leon High School

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Shawna Yerger