Self-improvement
Shawna C Mitchell
Nursing Extern
San Antonio,Texas
Summary
BSN nursing student at Galen college of Nursing – San Antonio with an expected graduation date of December 2023. Organized nursing student commended for hard work and academic achievement. Skilled in patient screening, care plan implementation and interdisciplinary collaboration. Experienced within healthcare setting in supportive roles and ready to expand on knowledge base through practical experience. Offering teamwork abilities, classroom education and physical stamina to manage nursing tasks. Passionate about delivering quality care and skilled support to patients. Detail-oriented in vitals collection and documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Support Coordinator
Spectrum Association Management
San Antonio, Texas
07.2018 - 01.2021
- Support CEO and Executive team with administrative duties
- Reporting and innovative ideas to improve and generate business
- Create, improve, and present data tables detailing employee productivity and employee turnover across the company at scale
- Identify partners to collaborate with different branches of the company which generated, previously unearned, profit
- Successfully disbursed benefit information in an easy-to-understand method to all employees
- Discuss policy with executive and management teams
- Plan and assist with company events.
ES Supervisor
Maximus Inc
San Antonio, Texas
01.2018 - 06.2018
- Provide employees with continuous coaching that prepares them for success
- Directly report to senior management through communications as well as monthly and bi-weekly performance and disciplinary reports
- Manage, process and review timesheets, attendance, and bonus forms
- Preform annual focal review to determine yearly raises for employees
- Successfully implemented new training and guidance with employees, moving our team from last in quality and performance to the highest-ranking team in our center every month.
CCR
Maximus Inc
San Antonio, Texas
01.2017 - 01.2018
- Effectively balanced call volume while conducting new employee training and mentoring; consisting of monitoring calls for quality assurance, instructing them in job duties and goals and provide constructive feedback
- Acted in concert with floor support and quality control to ensure accurate and consistent information was provided to employees.
L.K. Jordan, CCR
San Antonio, Texas
07.2016 - 01.2017
- Maximus)
- Provided case information to clients; status of benefits and case
- Assisted co-workers in handling difficult calls, while providing instruction of call management and constructive feedback
- Organized and conducted team meetings
Army Reserve
Greensboro, North Carolina
- Took patient vitals
- Assisted physician in treatment and diagnosing patients
- Performed MEDPROS updates and gave vaccinations.
Health Care Specialist
Army Active duty
Fort Hood, United States
- Treated patients by triaging and taking vitals
- Gave immunizations and assisted in treatment with the physican
- Team lead of the med bay.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Associates degree - applied sciences
Central Texas College
Skills
Collecting vitals
Affiliations
Sigma Theta Tau International Honor Society of Nursing
Honor Society
Certification
BLS CPR cerification
Interests
Reading
Volunteering
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
Business Support Coordinator
Spectrum Association Management
07.2018 - 01.2021
ES Supervisor
Maximus Inc
01.2018 - 06.2018
CCR
Maximus Inc
01.2017 - 01.2018
L.K. Jordan, CCR
07.2016 - 01.2017
Army Reserve
Health Care Specialist
Army Active duty
Bachelor of Science - Nursing
Galen College of Nursing
Associates degree - applied sciences
Central Texas College
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