Shawna E. Cosper

• Coordinated complex executive schedules, ensuring optimal time management and priority alignment.
• Streamlined communication processes between departments, enhancing collaboration and project visibility.
• Managed travel logistics for executives, optimizing itineraries to reduce costs and improve convenience.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.

Managed Medical office . Provided excellent Patient Care. Processed DME claims for Medi-Cal, Medicaid, VA and private insurance providers. Certified Fitter and delivered soft goods to patients. Scheduled appointments for patients. Organized and managed clinician calendars. Prepare and coordinate necessary and confidential documents to ensure compliance. Coded and billed insurance companies pertaining to durable medical equipment. Handled high volume of calls and patient intake.

Verified accuracy and completeness of information on prescription and refill requests.Regularly completed paperwork and entered prescription and insurance billing information into Customer's CII-V ordered.

Provided friendly customer service at prescription drop-off and pick-up counters.Communicated directly with doctors' offices via telephone, fax and email.Entered new patient profiles and prescriptions into medication input software system.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.