Shawnae Thomas
CULPEPER
Summary
Customer-oriented General Manager with 4 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
4
4
years of professional experience
Work History
General Manager
Comfort Suites Hotel
09.2023 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Comfort Inn & Suites
03.2023 - 09.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant General Manager
Holiday Inn Express Hotel
03.2021 - 03.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
Bachelor of Business Administration - Business Management
ECPI University
Manassas, VAHigh School Diploma -
Culpeper County High School
Culpeper, VA06.2004
Skills
- Schedule Management
- Supply Chain Management
- Account Management
- Contract Negotiations
- Staff Supervision
- Business Development
- Advertising and Marketing
- Customer Relationship Management
- Business Administration
- Staff Training
- Cost Reductions
- Staff Development
- Employee Scheduling
Timeline
General Manager
Comfort Suites Hotel
09.2023 - Current
General Manager
Comfort Inn & Suites
03.2023 - 09.2023
Assistant General Manager
Holiday Inn Express Hotel
03.2021 - 03.2023
Bachelor of Business Administration - Business Management
ECPI University
High School Diploma -
Culpeper County High School
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