SHAWNA M. KNOOP
Lincoln,Nebraska
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
13
13
years of professional experience
Work History
Human Resources Coordinator
Integrated Life Choices
10.2021 - Current
- Oversee the recruiting process for Direct Support Professionals, management positions, and administrative positions
- Work with area management teams to identify and forecast staffing needs
- Lead the Recruiting team in identifying recruitment activities and making new connections that will increase applicant flow
- Design and train the recruiting process to the Recruiting Team
- Analyze collected recruiting data and adjusts processes, coaches recruiting team, and reports to Director of Personnel, as needed
- Oversee the management of the Leave of Absence process, ensuring regulatory compliance and verifying that internal processes are established and being followed
- Oversee the DSP Evaluation process, ensuring that internal processes are established and being followed
- Systematically reviewing evaluations and offering coaching to management teams when needed
- Conduct HR Core Manager Training monthly to new management members
- Act as a direct contact point for employee relations issues, follow up on concerns from employees and managers, guide management in application of ILC employment policies, ensuring fairness and consistency
- Work with Director of Personnel on HR Project Management, ensuring all projects assigned are on track and moving forward
- Delegates project tasks as able
- Serve on assigned ILC Committees as HR representative
- Attends all necessary meetings as assigned
- Preserve and protect sensitive information and maintain confidentiality for the Human Resources Department
- Maintain current knowledge of applicable state and federal laws and assist with maintaining compliance with all federal and state labor laws/regulations, including but not limited to Affordable Care Act, Family and Medical Leave Act, American with Disabilities Act, the Civil Rights Act, Age Discrimination in Employment Act, Fair Labor Standards Act, the Equal Pay Act, Health Information Portability and Accessibility Act, Genetic Information Non-Discrimination Act, Pregnancy Discrimination, Sexual Harassment regulations, Uniform Services Employment and Re-employment Rights Act, EEOC guidelines, Nebraska’s Workers’ Compensation Act
- Manage and supervise assigned staff, operations, and purchases to achieve goals within available resources; plan and organize workloads and staff assignments; train, motivate, and guide assigned staff; review progress; and direct changes as needed
- Accurately complete and submit payroll documentation for the Department in a timely fashion
- Assist/review recommended disciplinary actions for compliance with policy and/or agreements
- Review and assist in preparing, distributing, and monitoring legally mandated processes, documents, and reports, including but not limited to EEO-1 reporting, and protected leave (e.g
- FMLA, ADA, Workers’ Compensation, Military Leave, etc.) within established guidelines and timelines
- Monitor and maintain legal documentation requirements, answer inquiries, and ensure proper maintenance of all Human Resources documents and records per legal and record retention requirements
- Compile and collect data, prepare a variety of correspondence and/or reports analyze information, and present recommendations or act as appropriate
- Coordinate and schedule meetings and sessions as directed.
Area Vocational Coordinator
Integrated Life Choices
02.2016 - 10.2021
- Support Direct Support Professionals and Managers
- Train and Supervise Managers
- Meet with Managers on a weekly basis
- Attending Individual Support Plan Meetings for a caseload of up to 75 individuals
- Enter financial reports into Quicken and Financial Books
- Complete and review Treatment Integrity Audits
- Complete individual referrals made via Therap
- Complete behavioral assessments
- Complete person-centered programs for each individual
- Complete Abuse/Neglect Investigations
- Complete Payroll for employees
- Complete Mock Certification Reviews.
Vocational Manager
Integrated Life Choices
05.2015 - 03.2016
- Work closely with BSDC Administration and ensure the contract between ILC and BSDC is followed each day
- Provide direct support
- Use Therap system for GERs and T-logs, Data Collection, Attendance, and Billing
- Ensure communication between service coordination, Chief Executive Officer, President, guardians, and doctors when GERs or other issues need attention
- Delegate tasks to staff at morning meetings and ensure supervision levels are maintained
- Create agendas and lead staff meetings and meetings for individuals I support
- Ensure safety and report any abuse and/or neglect
- Attend meetings for OMNI, management, RTP, and welcoming
- Work with RTP service coordination regarding service reviews
- Assist in organizing daily work at the vocational site
- Ensure programs are implemented correctly
- Prepare IPP packets and attend IPP meetings
- Process payroll for individuals I support and staff payroll
- Ensure assessments are complete and turned into Program Specialist
- Process monthly paperwork, including schedules and staff meeting documents
- Organize van routes
- Ensure staff are trained and performance reviews are completed
- File as needed
- Report wages to social security for individuals I support
- Remain on-call on weekends
- Organize snow houses when vocational sites are closed due to weather
- Train staff to ensure ILC Core Values and Mission Statement is endorsed at all times.
Residential/Vocational Coordinator
Integrated Life Choices
11.2014 - 05.2015
- Support DSPs and Managers as needed
- Supervise managers
- Maintain compliance with BSDC and ILC Contract
- Met with managers on a weekly basis
- Attending ISP Meetings
- Assist the Managers with needs
- Enter financial reports into Quicken and Financial Books
- Complete and review Treatment Integrity Audits.
Direct Support Professional
Integrated Life Choices
02.2011 - 07.2012
- Support people in understanding and exercising their rights
- Encourage people to live a fulfilling life as independently as possible through self-advocacy
- Provide best person-centered support to meet peoples' needs throughout their lives
- Model independence and self-advocacy
- Support and encourage positive interactions
- Improve social connections and relationships
- Provide transportation
- Provide day-to-day opportunities which support and guide people in achieving goals
- Model productive behavior as well as teaching life improving skills and daily skills
- Support in joining groups or organizations in line with personal interests of the person that is supported in order to meet recreational and social needs of the people we support.
Education
Master’s Degree - Strategic Human Resource Management
Bellevue University
Bachelor of Arts Degree - Human Services
Midland University
Fremont, NESkills
- New Employee Orientation
- Customer Relations
- Human Resources Policies and Procedures Expertise
- Equal Opportunities Facilitation
- Human Resources Audits
- Exit Interviews
- HR Support
- Americans with Disabilities Act (ADA)
- Complaint Handling
- Manage Employee Relations
- Employee Performance Reviews
- Compliance
Additional Information
- CREDITS AND LICENSES , Certified Abuse and Neglect Investigator CPR and First Aid Medication Aide
Timeline
Human Resources Coordinator
Integrated Life Choices
10.2021 - Current
Area Vocational Coordinator
Integrated Life Choices
02.2016 - 10.2021
Vocational Manager
Integrated Life Choices
05.2015 - 03.2016
Residential/Vocational Coordinator
Integrated Life Choices
11.2014 - 05.2015
Direct Support Professional
Integrated Life Choices
02.2011 - 07.2012
Master’s Degree - Strategic Human Resource Management
Bellevue University
Bachelor of Arts Degree - Human Services
Midland University
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