Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shawn Charles

Shawn Charles

Atlanta,United States

Summary

An extrovert with a very strong technical background and senior leadership experience seeking a Senior Manager or Director of Software Engineering role. Ability and desire to communicate with stakeholders and customers in an effort to solve complex engineering challenges. For the past 23 years, 11 years in management, have provided technical leadership across engineering teams, product and program management, C-suite executives and various stakeholders translating architecture into technical implementations.

Overview

23
23
years of professional experience

Work History

Senior Manager, Software Engineering

Built In
12.2021 - 04.2023
  • Hire, build, develop and mentor on and offshore teams of highly skilled software engineers, vendors and consultants responsible for the planning, development and successful delivery of complex technical projects in large scale enterprise environments. Responsible for the end to end delivery and maintenance of applications that ensure product and company growth. Align engineering teams with marketing, design and product teams to create quality software solutions.
  • Set a vision and roadmap while providing leadership to the team in a fast-paced environment. Collaborate across business and engineering product units using technical expertise and industry trends to influence business and product strategy to drive and deliver a product roadmap for measurable business outcomes. Budget, evaluate, and onboard new technology solutions.
  • Lead several teams consisting of technical leads, software engineering devs and test automation resources. Build, manage, and develop high performance teams focused on the creation of new applications and features for enterprise grade software. Provided technical leadership and project management in the design, architecture, development, testing, deployment, and delivery of large-scale, distributed software applications, services or technologies.
  • Drive culture of growth mindset, innovation and customer obsession. Coordinate and collaborate with product, marketing and design on strategy. Set clear expectations and goals for engineering teams, and measure the impact against goals. The ability to drive the engineering roadmap that achieves top business priorities while balancing speed and quality.

Solutions Architect

AppDynamics
08.2020 - 08.2021
  • Support the migration of legacy code from existing platforms toward cloud based SaaS solutions. Worked directly with customers, stakeholders, and C-suite to determine issues, requirements and goals of the project. Worked closely with engineers in the division of existing code base into micro services, micro front ends, single page applications or containers.
  • Technical account manager for multiple clients in the Southwest Region.
    Managed on-site installation, configuration, training and on-going support of proprietary Application Performance Management software. Interacted with engineers, business owners, project/program management, as well as CIO/ CTO to ensure success.

Manager, Software Engineering

OnSolve
11.2019 - 05.2020
  • Provide technical leadership across teams composed of engineers, product managers, designers, customer support, and various other stakeholders translating solution architecture into a technical implementation ensuring the software components of the engagement were delivered, meeting customer's business needs. Posses a solid understanding of software engineering, architecture, various operating systems as well as interrelationships between various infrastructure layers.
  • As a servant leader of a 15-20 member team provided mentoring, career development, through 1:1's and monthly team meetings. Encouraged transparency, team cohesion, and trust through constant communication and team building exercises.
  • Worked closely with the client, product owners, and users as well as engineers, DevOps, scrum master, program manager, and project manager to ensure delivered systems are high quality, monitored, and comply with necessary regulations and audit requirements. Frequent interaction with C-suite, VP, and Director level team members.

Senior Software Engineer

The Design Knowledge Company
03.2018 - 09.2018
  • Lead Engineering/Project Manager of software engineering team tasked with the enhancement, support, and development of software for a Java based satellite tracking and ground station system for the Air Force Research Laboratory.
  • Leveraged technical program management experience to build
    comprehensive plans, identify risks, and ensure smooth releases of
    software within a wide variety of platforms, architectures, and application
    stacks. Advised project team throughout all stages of product adoption,
    implementation, and delivery.

Technical Project Manager

Rural Sourcing Inc.
09.2016 - 04.2017
  • Responsible for defining all aspects of design standards and platform architecture. Served as team lead assisting engineering and product management to define details for an engineering road-map.
  • Engaged with product management and stakeholders to produce creative solutions and high level designs, capturing functional requirements and design specifications
  • Effectively communicate with business stakeholders to determine technology needs while understanding the IT landscape. Defined business value to develop ideas while managing and coordinating engineering work for each IT portfolio while balancing business priorities.

Lead Engineer Software Development

Lockheed Martin
05.2015 - 07.2016
  • As Project Manager lead and mentored Software Engineers in a rewrite of legacy computer based training software initially developed for the United States Air Force.
  • Collaborated with Air Force personnel, LM Software Engineers, and senior Air Force management to identify and determine feasibility of design strategies, while defining tools, software architecture and development approach.
  • Lead a cross functional team including Developers, Software Engineers, and Analysts in the creation of a prototype mobile training application for the AirForce. The application was developed for iPad, iOS, Swift, utilizing the Unity Gaming Framework in an effort to simulate existing C-130 Airframe crew training.

Senior Software Engineer

Department of Energy National Training Center
08.2014 - 03.2015
  • Managed a technical team which introduced 2-factor authentication
    into an existing Department of Energy Training Center application. The
    application tracked training progress for government employees (Air Force, FBI, City Police). Successfully delivered product utilized an Agile Software Development/SCRUM approach.
    • Lead team tasked with enhancing an existing DOE customer facing, static website to include responsive design. Pilot project was successfully completed utilizing Bootstrap, AngularJS.
    • Served as a leader and mentor to Engineering team members.

Lead Application Developer

Honeywell Aerospace USA
04.2012 - 02.2014
  • As Project Manager lead a cross-functional, 25 member team consisting of Developers, Software Engineers, vendors, and Honeywell Sr. Management in an effort to create a customer facing web presence .
  • Managed project budget, resource allocation, time lines. Served as a liaison between on and off shore business stakeholders, operating organizations and internal IT.
  • Defined project goals, tasks, resource requirements, plans, schedules and work breakdown structures. Resolved conflicts, and mentored on-site teams.

Senior Systems Analyst

Presbyterian Healthcare Services
01.2007 - 10.2011
  • Led the planning, design, development, testing, and deployment of Java based web applications. Analyzed, tested, troubleshot software errors associated with applications supported by a web development team including server, network, and software errors.
  • Maintained relationships with vendors, internal customers, and IT staff
    providing technical expertise. Installed, configured, and administered operating systems, application software and hardware used for enterprise wide web applications.

Software Engineer V

Sandia National Laboratories
05.2005 - 10.2007
  • Contributed to the development of an open source application used for parallel, interactive, scientific visualization. ParaView utilized client-server architecture to facilitate remote visualization of datasets to generate level of detail models to maintain interactive frame rates for large datasets. The application was built on top of Visualization Tool Kit (VTK) libraries.
  • Responsible for software development, documentation, and testing of operational system software to meet US DOD military standards (MIL-STD) requirements. Data analysis, process control, object oriented
    software design and development, sensor or collection system development, and systems engineering.

Senior Software Engineer

Honeywell
12.1999 - 03.2005
  • Developed Java web applications per Sandia National Laboratory and NNSA requirements in an effort to create quality components and systems for nuclear security enterprise sites, DOE.

Education

Master of Science - Computer And Information Sciences

University of New Mexico
Albuquerque, NM

Bachelor of Science - Environmental Engineering

New Mexico Institute of Mining And Technology
Socorro, NM
12.1997

Skills

    Java, C#, Python, GoLang, PHP, Nodejs, GraphQ, Microsoft SQL Server, SaaS, IaaS, CSS, HTML, React, AngularJS, Vuejs, Typescript, JSON, Bootstrap, JavaScript, REST API, NoSQL, MongoDB, Couch, DynamoDB, Cassandra, Oracle, MySQL, Microsoft SQL Server, Amazon RDS, PostgreSQL, Snowflake, ServiceNow, Salesforce, Tableau, GitHub, AWS, Atlassian, Airflow, AWS Cloud Formation, S3, EC2, Lambda, Route66, RDBMS, Route, 53, DynamoDB, AWS Private Cloud, Docker, Kubernetes, CircleCI, GitLab, AWS CodePipeline, Atlassian, Jenkins, Jira, Confluence, Trello, Selenium, JUnit, PHPUnit, Grafana, New Relic, AppDynamics

Timeline

Senior Manager, Software Engineering

Built In
12.2021 - 04.2023

Solutions Architect

AppDynamics
08.2020 - 08.2021

Manager, Software Engineering

OnSolve
11.2019 - 05.2020

Senior Software Engineer

The Design Knowledge Company
03.2018 - 09.2018

Technical Project Manager

Rural Sourcing Inc.
09.2016 - 04.2017

Lead Engineer Software Development

Lockheed Martin
05.2015 - 07.2016

Senior Software Engineer

Department of Energy National Training Center
08.2014 - 03.2015

Lead Application Developer

Honeywell Aerospace USA
04.2012 - 02.2014

Senior Systems Analyst

Presbyterian Healthcare Services
01.2007 - 10.2011

Software Engineer V

Sandia National Laboratories
05.2005 - 10.2007

Senior Software Engineer

Honeywell
12.1999 - 03.2005

Master of Science - Computer And Information Sciences

University of New Mexico

Bachelor of Science - Environmental Engineering

New Mexico Institute of Mining And Technology
Shawn Charles