Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
SHAWNDA GARNETT

SHAWNDA GARNETT

Oceanside,California

Summary

Dynamic, results-driven Energy Outreach Account Manager respected for delivering exceptional sales and high-quality customer service in the large commercial sectors with an emphasis on hotels hospitality, and telecommunications industries. Proven track record of exceeding sales goals and driving new business in competitive markets. Known as a motivational, influential leader and collaborator who guides team members in managing sales funnels, creating successful marketing events, and improving sales strategies. Builds and maintains lasting relationships, leveraging communication skills to converse with clarity and diplomacy with individuals from diverse backgrounds and expertise. Out-of-the-box thinker committed to making continuous improvements in new business development, customer relationship management, and operations management to enable record-breaking company growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Energy Outreach Account Manager

TRC Companies
07.2022 - Current
  • Project manager who successfully took millions of kWh and 100k's of therms off the grid in SDGE Territory
  • Performed Energy audits for large commercial businesses and managed the retrofitting of those buildings
  • Created and established channel partners with trade professionals to ensure projects were completed and incentivized.
  • Wrote contracts that helped build the CEMS program and gain over $1.3 million in profits for TRC Companies
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Liaised with marketing and sales teams to develop targeted campaigns.

Independent Energy Solar Broker

SunLily Solar (Sunrun, Vivint)
03.2020 - Current
  • Generate new leads through prospect research, networking, and cold calling
  • Track prospects and progress in Salesforce CRM
  • Conducted in-home/office/video conference sales presentations
  • Produced marketing events to boost awareness of residential solar power solutions.
  • Enhanced project efficiency by completing computer simulations of solar photovoltaic generation system performance and energy production.
  • Created preliminary designs for presentation to customers, aligning internal profit goals with customer expectations to support bid acceptance.

Business Advisor

Trelevate
07.2021 - 06.2022


  • Conducted face-to-face sales presentations to SMB clientele with ease
  • Performed Energy audits to retrofit small businesses to become energy-compliant with Title 24
  • Built business relationships and maintained a CRM
  • Managed and sold over 300 accounts in the last 6 months while hitting daily KPIs
  • Perform excellent customer service and knowledge regarding energy retrofitting for SMB commercial space

Business Account Executive

Spectrum Business
06.2019 - 03.2020
  • Oversaw 50 business accounts worth more than $32,000 monthly for a major telecommunications company
  • Identified clients’ needs, positioned appropriate products and services, and established business relationships
  • Conducted a minimum of 10 presentations weekly to small businesses


Business Development Representative

Verizon Connect
01.2018 - 05.2019
  • Developed a minimum of 20 new accounts of new business monthly for a major fleetmatics company network
  • Exceeded monthly sales and booking quotas, averaging 80 calls per day
  • Managed qualified leads from marketing campaigns, reached out to potential clients, and scheduled meetings between future customers and account executives


Corporate Dining Supervisor

Aramark
09.2016 - 01.2018
  • Interviewed, hired, trained, and scheduled all front-of-house employees
  • Co-led operations with the executive chef and liaised in staff and dining services committee meetings
  • Managed finances, payroll, and food cost targets.

General Manager of Food Service

Sage Restaurant Group, Arrive Hotel, Hello Betty
02.2013 - 09.2016
  • Organized and operated catering events for 350+ guests
  • Created restaurant and hotel processes, including standard operating procedures for front-of-house employees
  • Hired and trained 40+ staff on the web-based point-of-sale system
  • Oversaw all payroll and scheduling functions.

Education

Associate’s Degree - Business

Heald College
San Francisco, CA

Skills

  • Sales Leadership Customer Service B2B Sales Communication
  • Account Management
  • CRM Software
  • Project Management
  • Energy Audits
  • Electrification
  • Strategic Planning
  • New Business Development
  • Consultative Selling
  • Face-to-Face Business Presentations
  • Virtual Selling
  • Contract Writing
  • Energy Efficient Knowledge
  • Title 24 Compliant Training
  • Lighting Knowledge
  • HVAC Energy Audits
  • Microsoft Office (Word, Excel, PowerPoint, Outlook), G-Suite, Database Management Systems, Salesforce, Solo, Sighten, Database Management Software, EECP Technology, Adobe, Nitro Pro
  • Managerial Accounting

Certification

HIS License

Additional Information

  • Successfully managed to take 7 million kWh savings off the grid and distribute millions of incentives to large commercial customers in SDGE
  • Territory in 2022 Awarded High Roller and Business Advisor of the Month consistently for 6 months for Trelevate in the San Diego market for the Willdan Program.
  • Trelevate raised my salary by $10K in the first 3 months hired. Exceeded monthly, quarterly, and yearly sales and booking quotas by an average of 108%.
  • Earned the honor of Company Representative at Verizon Connect tradeshows, being selected out of 90+ BDR’s Representatives Promoted to team Captain for Verizon Connect in the first months of hire.

Timeline

Energy Outreach Account Manager

TRC Companies
07.2022 - Current

Business Advisor

Trelevate
07.2021 - 06.2022

Independent Energy Solar Broker

SunLily Solar (Sunrun, Vivint)
03.2020 - Current

Business Account Executive

Spectrum Business
06.2019 - 03.2020

Business Development Representative

Verizon Connect
01.2018 - 05.2019

Corporate Dining Supervisor

Aramark
09.2016 - 01.2018

General Manager of Food Service

Sage Restaurant Group, Arrive Hotel, Hello Betty
02.2013 - 09.2016

Associate’s Degree - Business

Heald College
SHAWNDA GARNETT