Shawnda Hinesley

Accomplished Spa Manager at Rejuva Spa and Wellness Center, adept in staff management and spa operations, significantly enhancing service standards and compliance. Excelled in employee coaching and performance evaluations, fostering a culture of excellence and safety. Skilled in budget administration and customer acquisition, demonstrating a results-driven approach with a blend of strong problem-solving abilities and proficient software use. Professional spa management expert with comprehensive experience in overseeing spa operations and enhancing client satisfaction. Strong focus on team collaboration, achieving results, and adapting to changing needs. Proven skills in staff supervision, customer service, budget management, and developing wellness programs. Reliable, resourceful, and prepared to drive success in dynamic spa environment. Experienced with overseeing spa operations and providing outstanding guest experiences. Utilizes strong leadership skills to motivate and develop staff, ensuring high standards of service. Track record of implementing effective marketing strategies and enhancing client satisfaction. Knowledgeable [Desired Position] with comprehensive background in managing spa operations and enhancing customer satisfaction. Led teams to consistently deliver high-quality services and improve client retention. Known for exceptional leadership and ability to create serene and welcoming environment. Service-oriented Spa Manager committed to building engaged team and superior guest relations for maximum return on investment. Understands spa operations thoroughly and troubleshoots and resolves technical and personal issues resourcefully. Trains team members to put customers first and empowers staff members to take creative and independent action. Spa professional prepared for this role, bringing wealth of experience in delivering exceptional customer service and managing seamless daily operations. Proven track record of fostering team collaboration and driving results. Reliable and adaptable, skilled in staff training, inventory control, and client relations.