Shawndelen M. Jones
Sacramento,CA
Summary
CAREER OBJECTIVE
Professional with proven track record in educational supervision and student safety. Known for fostering collaboration and adapting to changing needs, ensuring supportive and secure environment. Strong communication, conflict resolution, and organizational skills, combined with results-driven approach. Dependable team player with focus on achieving positive outcomes.
Overview
26
26
years of professional experience
Work History
Campus Supervisor
Florin High School
08.2022 - Current
- Supervised student activities to ensure compliance with school policies and safety regulations.
- Monitored campus facilities, addressing issues to maintain a safe environment for students and staff.
- Collaborated with teachers to support student engagement during lunch and break periods.
- Developed strategies for conflict resolution among students, fostering a positive school climate.
Security/Flex Officer
Allied Universal Security Services
01.2018 - 08.2022
- Patrol and secured various locations by foot and vehicle and remain at assigned posts/areas.
- Stand and walk on various surfaces for long periods of times.
- Check for suspicious activities, persons or vehicles.
- Report suspicious activities.
- Wrote detail reports to management.
- Possess keys to allow access to secured sites designate for authorized personnel.
- Ensure buildings and businesses are properly locked and secured.
- Maintain and accurately complete activity logs.
- Display exceptional customer service and communication skills.
- Handled crisis situations at each clients site.
- Available always by wireless device and handheld communicator.
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Obtains help by sounding alarms.
- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; call for repairs; evaluating new equipment and techniques.
Security Officer/Flex Officer
Securitas
01.2011 - 01.2013
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Obtains help by sounding alarms.
- Prevent losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Control traffic by directing drivers.
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Maintain environment by monitoring and setting building and equipment controls.
- Maintain organization's stability and reputation by complying with legal requirements.
- Contributes to team effort by accomplishing related results as needed.
- Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
Security Officer
Vintage Security Services
01.2000 - 01.2011
- Provide excellent customer service.
- Adhere to all company service and operating standards.
- Remain in compliance with local, state and federal regulations.
- Immediately respond to emergencies to provide necessary assistance to employees and customers.
- Protect the company's assets relative to theft, assault, fire and other safety issues.
- Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.
- Controls traffic by directing drivers.
- Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Maintain environment by monitoring and setting building and equipment controls.
- Maintain organization's stability and reputation by complying with legal requirements.
- Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and technique.
- Contribute to team effort by accomplishing related results as needed.
Education
High School Diploma -
De Anza High School
5000 Valley View Rd06-2000
Skills
- Security Experience
- Customer Service
- Interpersonal Skills
- Written and Verbal Communications
- Follow Complex Instructions
- Manage Multiple Task
- Attention to Detail
- Safety Management
- Knowledge of Security Operations
- Windows
- Word
- Excel
- PowerPoint
- Outlook
- Multi-Phone Line
- Lotus Notes
- Type 25 WPM
Additional Information
From 2013 to 2018 I was a stay at home mother and caregiver.
Timeline
Campus Supervisor
Florin High School
08.2022 - Current
Security/Flex Officer
Allied Universal Security Services
01.2018 - 08.2022
Security Officer/Flex Officer
Securitas
01.2011 - 01.2013
Security Officer
Vintage Security Services
01.2000 - 01.2011
High School Diploma -
De Anza High School