Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Claire

San Francisco,USA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Overview

25
25
years of professional experience

Work History

Senior Sales Associate

Bed Bath & Beyond, Inc.
03.2021 - Current
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Trained and developed sales team associates in products, selling techniques and procedures
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies for recommending accessories and complementary purchases

Sales Associate

Target
06.2020 - 03.2021
  • Maintained organized, presentable merchandise to drive continuous sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs

Owner

Home Daycare
01.2002 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with families, resulting in repeat business and referrals.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Successfully navigated challenging economic conditions by making informed decisions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of families.
  • Implementing efficient business processes and providing exceptional service.

Cafe' Assistant

Cafe' Assisant Dina Strader
07.2024 - 05.2025
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Supported daily operations by performing cash handling responsibilities accurately and efficiently.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
  • Promoted a positive work environment through clear communication and teamwork among staff members.
  • Continually improved personal performance by seeking feedback from supervisors and implementing suggestions for growth.
  • Uphold brand reputation by consistently delivering quality beverages using standardized recipes and techniques.
  • Assisted in menu development, incorporating seasonal ingredients for a fresh dining experience.
  • Tracked food production levels, meal counts, and supply costs.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Early Childhood Lead Teacher

Kolors Daycare
01.2000 - 02.2002
  • Led professional development sessions for other teachers on effective classroom management strategies.
  • Mentored new teachers in the implementation of best practices for early childhood education.
  • Enhanced student engagement by incorporating hands-on activities and group projects in daily lesson plans.
  • Implemented individualized instruction plans tailored to each student's unique strengths and weaknesses.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Assessed student progress and provided feedback on educational development.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Utilized creative teaching strategies to engage students in classroom.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Incorporated music, art and literature into curriculum.
  • Supported students in developing self-esteem and self-confidence.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Organized and supervised large and small group activities.
  • Established positive relationships with students and families.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted and supervised 8-10 children through entire school day.
  • Built an inclusive classroom culture that embraced diversity and promoted respect for all individuals.

Education

Bachelor of Arts - Business Administration

San Francisco State University
San Francisco, CA
05.2013

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Delegating work
  • Employee relations
  • Teamwork and collaboration
  • Team leadership
  • Attention to detail
  • Customer service
  • Client service

Timeline

Cafe' Assistant

Cafe' Assisant Dina Strader
07.2024 - 05.2025

Senior Sales Associate

Bed Bath & Beyond, Inc.
03.2021 - Current

Sales Associate

Target
06.2020 - 03.2021

Owner

Home Daycare
01.2002 - Current

Early Childhood Lead Teacher

Kolors Daycare
01.2000 - 02.2002

Bachelor of Arts - Business Administration

San Francisco State University

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Jessica Claire