Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawndra Waldvogel

Broadalbin,NY

Summary

Compassionate Nursing Assistant with extensive experience at Nathan Littauer Hospital, skilled in patient care and vital signs monitoring. Enhanced patient satisfaction through emotional support and effective communication. Proficient in infection control and medication administration, consistently promoting a safe environment and improving overall patient well-being.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Nathan Littauer Hospital
12.2023 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Documented care actions by completing records and logs in medical software system.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Supported needs of [Number]+ residents under long-term care.

Crew Member

Dunkin' Brands
03.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.

Aide

Private Care
03.2021 - 04.2022
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.

Sandwich Artist

SUBWAY®Restaurants
07.2020 - 01.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.

Education

No Degree - License Practical Nursing

Mildred Elley
Albany, NY
06-2026

High School Diploma -

Broadaldbin Perth Highschool
Broadalbin, NY
06-2022

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Recording vital signs
  • Patient-focused care
  • Vital signs monitoring
  • Infection control
  • Mobility assistance
  • Electronic charting
  • Patient relations
  • Companionship and emotional support
  • Patient assessments
  • Light housekeeping
  • Healthcare ethics
  • Medication administration
  • Medical terminology
  • HIPAA
  • Behavior redirection
  • Supply restocking
  • Specimen collection
  • Continuing education
  • Monitoring fluids
  • Call light response
  • Certified in CPR/AED
  • Transporting patients
  • Feeding assistance
  • Wound care
  • Home care aide

Certification

  • BLS - Basic Life Support

Timeline

Nursing Assistant

Nathan Littauer Hospital
12.2023 - Current

Crew Member

Dunkin' Brands
03.2022 - Current

Aide

Private Care
03.2021 - 04.2022

Sandwich Artist

SUBWAY®Restaurants
07.2020 - 01.2022

No Degree - License Practical Nursing

Mildred Elley

High School Diploma -

Broadaldbin Perth Highschool

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