Shawndre Bolden
Virginia,VA
Summary
Driven maintenance supervisor with over a decade of experience in optimizing operational efficiency through effective team management and strategic maintenance planning. Skilled in developing and implementing maintenance schedules that reduced downtime by 30%, ensuring compliance with safety standards while enhancing team capabilities. Proven track record in conducting thorough inspections, identifying issues proactively, and executing corrective actions that resulted in a 25% decrease in workplace incidents. Committed to fostering a culture of safety and continuous improvement, bringing unique insights that drive organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cleaning Technician
New Image Cleaning Services
08.2025 - 02.2026
- Supervised cleaning teams, ensuring adherence to safety protocols and quality standards.
- Trained new staff on efficient cleaning techniques and equipment usage.
- Developed and implemented cleaning schedules to optimize workflow efficiency.
- Conducted regular inspections of facilities to maintain cleanliness and hygiene standards.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Supervisor
Service Master Cleaning
08.2023 - 07.2025
- Managed daily operations and ensured smooth workflow.
- Collaborated with team members to achieve project goals.
- Implemented process improvements to increase efficiency.
- Developed and maintained strong relationships with clients to foster loyalty.
- Conducted performance evaluations to identify areas for employee development.
- Coordinated training sessions to improve team skills and knowledge.
- Led team meetings to discuss progress and address any challenges.
- Monitored project timelines and deliverables to ensure on-time completion.
- Maintained compliance with industry regulations and standards.
- Managed conflict resolution processes to maintain a positive work environment.
Manager
First choice cleaning
04.2022 - 06.2023
- Led a team of professionals to achieve operational excellence and drive strategic initiatives.
- Developed and implemented performance metrics to enhance productivity and drive accountability.
- Fostered a collaborative team environment that encouraged innovation and continuous improvement.
- Conducted regular performance reviews and provided coaching to support team development.
- Established strong relationships with stakeholders to align project objectives with business goals.
- Facilitated training sessions to enhance team skills and knowledge in relevant areas.
DSP personal care work
Group homes for mentally challenged
08.2018 - 06.2021
- Developed personalized care plans in collaboration with healthcare professionals to meet the unique needs of each client.
- Provided compassionate care and assistance to individuals with disabilities, enhancing their daily living experiences.
- Assisted clients with personal hygiene routines, ensuring dignity and respect in all interactions.
- Facilitated recreational activities that promoted social engagement and physical health among clients.
- Monitored and documented client progress, effectively communicating updates to family members and healthcare providers.
- Supported clients in achieving their personal goals through encouragement and skill-building exercises.
- Implemented safety measures to create a secure living environment, reducing the risk of accidents.
- Trained new staff in best practices for personal care and client interaction, fostering a supportive workplace culture.
- Managed scheduling and transportation for clients to ensure timely attendance at appointments and activities.
- Utilized assistive technology and adaptive equipment to enhance clients' independence.
- Conducted regular assessments of client needs and preferences to continuously improve care services.
- Maintained accurate records in compliance with regulatory standards and agency policies.
- Engaged in ongoing professional development to stay current with best practices in personal care.
PCA
Home health care
04.2016 - 01.2017
- Provided compassionate personal care to clients, assisting with daily living activities and enhancing their quality of life.
- Maintained accurate documentation of client care and progress, ensuring compliance with health regulations and standards.
- Assisted clients with mobility and physical exercises, promoting independence and physical well-being.
- Monitored and reported changes in clients' health conditions to appropriate medical staff, facilitating timely interventions.
- Developed strong relationships with clients and their families, fostering trust and effective communication.
- Administered medications as prescribed, ensuring adherence to healthcare guidelines and protocols.
- Utilized electronic health record systems to manage client information efficiently and maintain data confidentiality.
- Assisted clients with personal hygiene routines, ensuring dignity and respect were maintained throughout the process.
Education
Non-Degree Program - Business
Buffalo access Center
Buffalo, United States01.1998
Skills
- Quality Assurance
- Team Collaboration
- Crisis Management
- Time Management
- Adaptability
- Attention to Detail
- Conflict Resolution
- Communication Skills
- Inspection Skills
- Problem Solving
- Performance Monitoring
- Maintenance Scheduling
- Team Leadership
Certification
Medication administration
PCA
Timeline
Cleaning Technician
New Image Cleaning Services
08.2025 - 02.2026
Supervisor
Service Master Cleaning
08.2023 - 07.2025
Manager
First choice cleaning
04.2022 - 06.2023
DSP personal care work
Group homes for mentally challenged
08.2018 - 06.2021
PCA
Home health care
04.2016 - 01.2017
Non-Degree Program - Business
Buffalo access Center