Summary
Overview
Work History
Education
Skills
Timeline
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Shawne Johnson

Daytona Beach,FL

Summary

Proven leader in operational efficiency and team motivation, notably at SRS Distribution. Excelled in process implementation and scheduling management, enhancing productivity and customer satisfaction. Demonstrated ability to lead projects to completion, achieving targets within budget constraints, and fostering strong client relationships. Skilled in both strategic planning and interpersonal communication, consistently exceeding performance goals.

Overview

24
24
years of professional experience

Work History

Operations Coordinator

SRS Distribution
09.2023 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Maximized resource utilization by monitoring staff schedules and allocating tasks.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.

Warehouse Manager

Sunnilandcorp
04.2018 - 09.2024
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Driver, Warehouse Orders

Sunnilandcorp
11.2000 - 03.2018
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Minimized company liability and risks to loads by obeying traffic laws.

Education

High School Diploma -

Spruce Creek High School
Port Orange, FL
05.1991

Skills

  • Scheduling Management
  • Customer Invoicing
  • Process Implementation
  • Supply Ordering

Timeline

Operations Coordinator

SRS Distribution
09.2023 - Current

Warehouse Manager

Sunnilandcorp
04.2018 - 09.2024

Driver, Warehouse Orders

Sunnilandcorp
11.2000 - 03.2018

High School Diploma -

Spruce Creek High School

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Shawne Johnson