Shawnea West
Las Vegas,NV
Summary
Seeking a challenging position with a successful company where my extensive experience, education, background, skills and abilities will be used effectively. Seeking a company where I will be rewarded based on my personal contribution to the success of the company.
Overview
16
16
years of professional experience
Work History
Certified Nursing Assistant
Boulder City Hospital
Las Vegas, NV
12.2017 - 01.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Educated patients and family members on best home care practices for healing and recovery.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to Type patients in hospital facility.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Certified Nursing Assistant/Direct Care Staff
LakeMead Rehabilitation Center
06.2013 - 01.2016
- Attends to individual needs of assigned patients/residents by promptly answering call lights, alarms and ensures that call light is within patients/resident’s reach and available for use
- Provide input to the nurses for development of the plan of care and information gathered from care giving activities
- Performs personal care services for patients/residents according to established procedures in providing personal care, comfort and safety
- Uses direct corrective action or communication to ensure patients/resident’s safety and well-being
- Provides for patient/resident activities and comfort according to individual tolerance level (i.e., turning, coughing, deep breathing exercise, etc)
- Performs and promotes restorative care as directed for individual patients/residents and regularly ambulates assigned patients/residents; demonstrates proper technique
- Observes, records, documents and reports on appropriate flow charts in an accurate, timely manner
- Ensure residents’ comfort while assisting them in achieving their highest practicable level of functioning
- Records all vital signs, intake/output and other applicable measurements according to established conventions and procedures
- Prepares patients/residents for meals and encourages the patients/residents to participate in social activities and assists them to and from activities daily
- Properly hydrates patients/residents with the adequate fluids and other nourishment’s according to patients/resident’s needs
- Transporting patients/residents to and from necessary appointments to ensure completion, accuracy and safety.
Certified Nursing Assistant
Total Life Care
03.2012 - 06.2013
- Prepare and maintain a record of observations and care given
- Documents information clearly and completely utilizing correct forms and in a timely manner
- Prepare meals for resident and assist with feeding
- Bathing, dressing, and transferring residents with the use of Hoyer
- Measure and report vital signs: temperature, pulse, respirations and blood pressure
- Administering medication with following directions of specified times and amounts
- Observing patients mental and physical changes
- Support nursing staff in a calm, efficient manner during acute, emergency situations
- Properly and safely lift, move, transfer and position residents in bed, wheelchairs and while using other equipment
- Documenting I’s and O’s
- Changing residents bed linen.
Certified Nursing Assistant
Mountain Shadows Special Kids Homes
10.2010 - 02.2012
- Prepare and maintain a record of observations and care given
- Documents information clearly and completely utilizing correct forms and in a timely manner
- Assist with admissions to the unit
- Orient family members/responsible parties to the unit; provide hospitality to residents’ families/responsible parties
- Measure and report vital signs: temperature, pulse, respirations and blood pressure
- Administering medication with following directions of specified times and amounts
- Support nursing staff in a calm, efficient manner during acute, emergency situations
- Properly and safely lift, move, transfer and position residents in bed, wheelchairs and while using other equipment
- Bathe residents by multiple methods: tub/whirlpool, shower, bed bath and perineal care; follow prescribed bathing protocols
- Provide care that minimizes the risk of skin breakdown by being attentive to the resident’s hygiene, proper positioning and injury prevention
- Observe and report the presence of skin breakdown to nursing staff
- Provide ROM exercises
- Preparing GT feedings.
In Home Personal Care Aide
Right At Home Health Care
02.2009 - 10.2010
- Assists clients in assisting with activities of daily living such as bathing, dressing, toileting (including adult briefs), grooming, oral hygiene, ambulation, bathing, and feeding
- Assists in meeting nutritional needs by providing meal planning, meal preparation, grocery shopping, dishes, and kitchen clean-up
- Provide a clean, safe, and healthy environment for clients and family
- Assist clients with ambulation/transfers as specified in the Plan of Care
- Reminds client to take self-administered medications
- Establishes and maintains effective communication and a professional relationship with clients, family members, and co-workers.
Customer Service Representative
Sitel Operating Corporation
08.2007 - 02.2009
- Answer incoming customer service telephone calls promptly, courteously, and within established performance standards and criteria
- Effectively prepare and train customer service professional on Verizon Wireless policies and procedures
- Promotes Verizon Products & Quality Service during each contact
- Respond effectively and accurate to agents inquires by remaining knowledgeable of company products, services and policies.
Education
Nursing -
Riverside Community College
Riverside, CA12.2010
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Basic Life Support
- Bedside manner
- Vital signs monitoring
- Dressing assistance
- Safety Precautions
- Recording vital signs
- Medical terminology knowledge
- Electronic Charting
- Compassionate caregiver
- Patient-focused care
- Dementia and Alzheimer's knowledge
- Mobility Assistance
- Companionship and emotional support
- Documenting behaviors
- Feeding Assistance
- Positioning Patients
- End of life care
- Adaptable
- Patient Lifting
- Transfer Techniques
- Urinary Catheter Care
- Ambulation Assistance
- Healthcare ethics
- Inpatient Care
- Geriatric Care
- Patient relationship building
- Responding to emergencies
- Transporting patients
- Supporting personal needs
- Maintaining privacy
- Trustworthy companion
- Colostomy Care
- Complex Problem-Solving
- Feeding assistance expert
- Patient Management
- Specimen Collection
- Light Housekeeping
- Blood Glucose Testing
- Valid State driver's license
- Patient Relations
- Indirect Patient Care
- Condition Monitoring
- Care plan implementation
- Observing responses
- Reliable transportation
- Patient Assessments
- Quality Assurance
- Activity Coordination
- Preparing meals
- Activity Planning
- Conducting intakes
- Tracheostomy Care
- CNA Certification
- Vital signs
- CPR Certification
- Certified in CPR/AED
- Certified Nursing Assistant (CNA)
- Activities of Daily Living ADL Support
- Calm Under Stress
References
References available upon request
Timeline
Certified Nursing Assistant
Boulder City Hospital
12.2017 - 01.2024
Certified Nursing Assistant/Direct Care Staff
LakeMead Rehabilitation Center
06.2013 - 01.2016
Certified Nursing Assistant
Total Life Care
03.2012 - 06.2013
Certified Nursing Assistant
Mountain Shadows Special Kids Homes
10.2010 - 02.2012
In Home Personal Care Aide
Right At Home Health Care
02.2009 - 10.2010
Customer Service Representative
Sitel Operating Corporation
08.2007 - 02.2009
Nursing -
Riverside Community College