Shawneekia Mays
Summary
Highly-skilled phlebotomist with 2 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Amberwell Lab Hospital
01.2021 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Paraeducator, Special Education
USD 409
05.2020 - 11.2020
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
MANAGER, WAITRESS
MARIA MEXICAN RESTURAUNT
03.2018 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
RECEPTIONIST
HOLIDAY INN EXPRESS AND SUITES
08.2017 - 09.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Education
CERTIFIED MEDICAL OFFICE ASSISTANT - MEDICAL
KANAS CITY SCHOOL OF PHLEBOTOMY
KANSAS CITY, KS11.2022
Associate of Arts - ADMINISTRATIVE ASSISTANT
VOTEK
ATCHISON, KS06.2007
High School Diploma -
Atchison High School
Atchison, KS05.2006
Skills
- Specimen Preparation
- Microsoft Office Suite
- Scheduling Appointments
- Paperwork Processing
- Patient Confidentiality
- Specimen Labeling Procedures
- Patient Care
- Recording Data
- HIPAA
- Team collaboration
- Proper labeling
- Order of draw
- Excellent phone, and customer service skills
Certification
RQI
Timeline
Phlebotomist
Amberwell Lab Hospital
01.2021 - Current
Paraeducator, Special Education
USD 409
05.2020 - 11.2020
MANAGER, WAITRESS
MARIA MEXICAN RESTURAUNT
03.2018 - 03.2020
RECEPTIONIST
HOLIDAY INN EXPRESS AND SUITES
08.2017 - 09.2019
CERTIFIED MEDICAL OFFICE ASSISTANT - MEDICAL
KANAS CITY SCHOOL OF PHLEBOTOMY
Associate of Arts - ADMINISTRATIVE ASSISTANT
VOTEK
High School Diploma -
Atchison High School
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