Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Shawneequa Mattis

Summary

I am a completely dedicated nursing professional. I have excellent customer service and patient-care skills. These skills were gained with more than ten years of experience while working in different health professional setting. I am a compassionate individual with adequate technical skills to attend to patients in various settings.

Overview

6
6
years of professional experience

Work History

CNA

Kare Staffing
02.2021 - Current
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

CNA

Whitestone Masonic & Eastern Community
09.2022 - 02.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Sr. Customer Service Representative

United Healthcare
03.2021 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility
  • Worked effectively in fast-paced environments
  • Assisted patients with daily living activities, promoting independence and dignity

Medical Receptionist

Bethany Medical Center
04.2018 - 02.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.

CNA

Novant Health TMC
12.2017 - 02.2019
  • Reduced accident rates by implementing effective safety protocols and procedures.
  • Kept record of entrants to confined space.

Education

Guilford Technical Community College
Jamestown, NC

Skills

  • CPR/BLS
  • Medical Terminology
  • Microsoft Office
  • Compassion and Empathy
  • Quality Assurance
  • Complaint resolution
  • Customer Support
  • Patient Care

Additional Information

References available upon request.

Timeline

CNA

Whitestone Masonic & Eastern Community
09.2022 - 02.2024

Sr. Customer Service Representative

United Healthcare
03.2021 - 01.2023

CNA

Kare Staffing
02.2021 - Current

Medical Receptionist

Bethany Medical Center
04.2018 - 02.2021

CNA

Novant Health TMC
12.2017 - 02.2019

Guilford Technical Community College

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Shawneequa Mattis