Shawneque Martin
Atlanta,GA
Summary
Experienced and dependable professional with a strong background in forklift operations, team leadership, tax preparation, and auto sales. Known for excellent organizational skills, problem-solving abilities, and a results-driven approach. Seeking a position that values safety, productivity, and leadership in a dynamic work environment.
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead / Forklift Operator
Diversitech
02.2022 - Current
- Supervise a team of 8 warehouse associates, assigning tasks and ensuring productivity targets
- Operate forklifts and other equipment to move, load, and organize freight
- Monitor inventory levels and coordinate with logistics to meet deadlines
- Train new employees on safety protocols and warehouse procedures
- Maintain high safety standards and ensure daily inspections of equipment
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Tax Preparer
Minority Tax Pros
02.2022 - 04.2024
- Prepared individual and small business tax returns, ensuring accuracy and compliance with IRS regulations
- Provided excellent customer service and explained complex tax concepts in simple terms
- Maintained confidentiality and handled sensitive financial information with discretion
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
Auto Sales Consultant
Atlanta Best Used Cars
10.2021 - 02.2024
- Assisted customers in selecting vehicles that fit their needs and budget
- Explained financing options, warranties, and vehicle features
- Maintained relationships with clients and followed up on leads to close sales
- Consistently met and exceeded monthly sales goals
Education
Diploma - Medical Assistant
Everest Institute
Norcross, GA09-2009
Skills
- Sit-down forklift operation
- Stand-up forklift operation
- Reach truck forklift operation
- Team supervision
- Shift coordination
- Inventory control
- Warehouse logistics
- Customer service
- Sales techniques
- Tax preparation
- Financial documentation
- Strong communication
- Conflict resolution
- Training
- Mentoring
- Proficient in POS systems
- Proficient in Microsoft Office
- Proficient in warehouse software
- Coaching and mentoring
- Complaint resolution
- Production monitoring
- Workflow management
- Staff education and training
Certification
Tax Preparer, Minority Tax Pros, Atlanta, GA, 02/01/21, 04/01/24
Personal Information
Date of Birth: 04/02/84
Timeline
Team Lead / Forklift Operator
Diversitech
02.2022 - Current
Tax Preparer
Minority Tax Pros
02.2022 - 04.2024
Auto Sales Consultant
Atlanta Best Used Cars
10.2021 - 02.2024
Diploma - Medical Assistant
Everest Institute
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