Results-oriented [Job Title] with [Number] years supporting operations of correctional facility. Demonstrated leadership in adversarial situations. Commitment and understanding of equal opportunities with diverse and multicultural environments.
Well-rounded [Job Title] with leadership abilities and talents in emergency management and public relations. Approachable and adaptable with dedication to assistance. Demonstrated expertise in [Area of expertise].
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Safety & Prevention Unit and International Affairs Unit Supervisor
Jacksonville Sheriff's Office
11.2018 - 11.2023
Supervise and provide guidance to subordinate staff in the performance of their duties
Establish daily assignments and schedule crime prevention training and safety education events
Supervise International Affairs safety presentations to non-English speaking groups and businesses and processing of all U-Visa applications
Identify resource needs, prepare budget and manage allocation of resources
Review work of assigned personnel to ensure compliance with department policies and procedures
Prepare reports, maintain logs and ensure upkeep of departmental records
Oversee school crossing guard programs
Conduct performance evaluations, employee counseling and recommend discipline
Conduct inspections of assigned personnel and equipment.
Improved unit efficiency by streamlining processes and implementing new management strategies.
Reduced employee turnover rate through effective leadership, communication, and team-building initiatives.
Achieved higher productivity levels by monitoring performance metrics and providing regular feedback to team members.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Enhanced community relations by developing and implementing strategic outreach programs.
Managed annual budgets for community affairs projects, ensuring efficient allocation of resources for maximum impact.
Collaborated with internal departments to align community affairs goals with overall company objectives.
Evaluated the effectiveness of outreach programs, making data-driven improvements to increase engagement and reach.
Led a team of coordinators to execute high-quality community events, promoting positive brand image and fostering goodwill among stakeholders.
Created comprehensive reports on community affairs activities, providing valuable insights to senior management for decision-making purposes.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
Conducted regular audits of department operations, ensuring adherence to established policies and procedures while identifying areas for improvement.
Established collaborative relationships with local businesses and organizations for increased community engagement and safety.
Managed scheduling of personnel, optimizing shift coverage for maximum efficiency and effectiveness.
Gather, update and apply situational information to make informed strategic decisions and to exchange relevant incident information
Collect, process, organize and disseminate incident information and intelligence
Determine food and hydration needs of personnel assigned to the incident
Plan menus, order food, serve food, maintain food service areas and manage food security and safety
Keep inventory of food and monitor food orders
Assigned to Situation Unit, Food Unit, Sheltering and Hospitality for multiple planned and unplanned events
Coordinate transportation of food and hydration to personnel assigned to incidents.
Collaborated with local, state, and federal agencies for coordinated disaster response efforts.
Trained first responders on best practices in emergency management, enhancing their ability to respond effectively during crises.
Coordinated logistics support during emergencies, ensuring that resources were deployed quickly and efficiently where needed most urgently.
Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
Vehicle Safety Detective
Jacksonville Sheriff's Office
10.2014 - 09.2017
Vehicle Safety Coordinator
Review all Sheriff's Office vehicle crashes and incident reports
Compare and collect records from several COJ databases
Prepare case files and refer cases to the Safety Review Board
Schedule Safety Review Boards in accordance with JSO orders and directives
Notify Board members of scheduled meetings and schedule appeals
Record decisions of the Board and maintain internal driving history
Coordinate efforts with Risk Management, City Adjuster and Fleet Management for vehicle appraisals
Ancillary duty includes Online Crime Tip Reporting in coordination with the public information officer.
Assisted in the development of policies and procedures to enhance overall department effectiveness and professionalism.
Maintained confidentiality of sensitive information while sharing vital intelligence with appropriate colleagues for effective case resolution.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Police Officer
Jacksonville Sheriff's Office
04.2009 - 10.2014
CRIMES Officer
Central focal point of composing photo spreads to aid in criminal investigations
Research intelligence gathered and compile raw data and maps into actionable intelligence to identify crime patterns, series and trends
Document daily crime stats, share point site information and other business-related emails.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
Assisted in accident investigations, providing support to those involved and ensuring accurate documentation of events.
Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
Developed positive relationships within the community through outreach programs and regular interaction with citizens.
Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
Attended community meetings or events as a representative of the police department, promoting transparency and fostering trust between law enforcement personnel and local residents.
Education
Minor - Criminal Justice
University of North Florida
Jacksonville, FL
B.S. - Communications
University of North Florida
Jacksonville, FL
04.2004
Skills
Strategic Planning
Operations Management
Project Coordination
Customer Service
Effective Communication
Process Improvement
Time Management
Multitasking and Organization
Coaching and Mentoring
Schedule Coordination
Program Development
Staff Development and Training
Certification
Police Recruit, 04/01/2009, 12/31/2009
Leadership Academy, 05/01/2022, 05/31/2022, 160
Supervisor Leadership Institute, 08/01/2019, 08/31/2019, 28
Command Leadership Institute, 11/01/2021, 11/30/2021, 28
Instructor, 10/01/2022, 10/31/2022
School Resource Officer, 08/01/2016, 08/31/2016, 40