ER Technician with 18 years experience at Baptist Health Medical Center, skilled in cardiac monitoring, lab collections, Epic downtime, and patient transport. Proven ability to enhance patient care through critical thinking and compassionate support. Successfully collaborated with healthcare teams to streamline operations and improve service delivery, ensuring optimal outcomes in high-pressure environments.
Overview
25
25
years of professional experience
Work History
ER Technician
Baptist Health Medical Center
2008.02 - Current
Assisted in triaging patients to prioritize care based on severity of conditions
Administered basic medical procedures under supervision, ensuring patient safety and comfort
Maintained and sanitized medical equipment to comply with health regulations
Documented patient information accurately in electronic health records for efficient communication
Collaborated with nursing staff to streamline patient flow and enhance service delivery
Monitored vital signs and reported changes promptly to healthcare team for timely intervention
Provided compassionate support to patients and families during emergency situations
Participated in training sessions to improve clinical skills and stay updated on best practices
Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Liaised between nurses, physicians, patients and visitors.
Monitored patient progress and reported changes to healthcare professionals.
Answered patient inquiries and provided information about healthcare services.
Manager/ Assistant Manager/ Server/ Cook/ Driver
Mazzio's Pizza
2001.08 - 2008.02
Led daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on food safety, sanitation, and operational procedures.
Streamlined inventory management processes to reduce waste and enhance product availability.
Implemented employee scheduling systems to optimize workforce efficiency during peak hours.
Monitored financial performance metrics and executed cost-control measures to maintain profitability.
Fostered a positive team environment, enhancing collaboration and communication among staff members.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.