SHAWN GRIFFIN
Hollywood,CA
Summary
Group coordination and organizing
Event logistics coordination and organizing
Outstanding facilitation and presentation abilities
Excellent customer service skills
Broad knowledge of cultural nuances within various communities.
Organization and Trouble shooting skills
Training curriculum development, revision, update and research.
Overview
26
26
years of professional experience
Work History
Presenter, Co-Founder
DIVERSE SOLUTIONS LA
Los Angeles
09.2002 - Current
- Training curriculum development including creation of training evaluation tools and measuring increase in knowledge by training participants.
- Presentation of trainings, marketing of trainings, on site logistics for presentations, communications and training confirmation with company/agency contact person.
- Analysis of training participants post test results, providing technical assistance including resources and referrals, advisement of future technical assistance.
- Company provides excellence in staff training.
Hospitality
LEVY RESTAURANTS
Los Angeles
03.2023 - Current
- Providing a positive experience to guests at Dodgers Stadium, Crypto.com arena, SoFi Stadium, Rose Bowl, Peacock Theatre and other venues.
- Ensuring accuracy of customer order and bill as well as making sure the customer service experience includes speedy delivery of orders.
- Making sure all customer requirements are met, for example ID check and customer forms of payment are valid.
- Ensure product counts are correct and brand products displays are designed for increase sales.
- Company provides excellence in customer service delivering food and beverage service.
Project Coordinator
WHAT WE THINK PROJECT
Los Angeles
02.2022 - 05.2024
- Coordinating a series of focus groups for Black Male Elders, those men 50 and over, to develop town hall meetings and surveys for the community to identify the life needs (food, housing, financial) with a focus on mental health needs and how to market and provide resources to assist in.
Screening Manager
NIELSEN NATIONAL RESEARCH GROUP
Los Angeles, CA
11.1999 - 10.2019
- On site management, logistics and supervision for field movie research test screenings, including interfacing with clients, staff supervision and job assignments.
- Ensuring proper audience demographics, resolving audience members’ problems and concerns, also responsible for on-site problem solving and logistics management for quantitative data.
- Selection and assessment of suitable focus group participants for qualitative data.
- A leading market research company, listed in the Fortune 500, with excellence and distinction in the field.
Program Coordinator/Staff Trainer
PROTOTYPES
Culver City, CA
07.2005 - 09.2009
- Development and oversight of presentations, programs and special events.
- Supervise staff, research and data collection, training curricula development, assist in grant writing, advise on public policy issues.
- Division of Training, Technical Assistance and Consultation, social services agency specializing in programs and services for women including women with dual diagnosis.
Staff Trainer
PROTOTYPES
Culver City, CA
10.2000 - 07.2005
- Development, marketing, scheduling, analysis and facilitation of the follow (4) hour trainings for social service and alcohol and drug counselors and staff trainings: Cultural Diversity and HIV Disease, Complementary Therapies for HIV, What Drug and Alcohol Staff Need to Know About HIV/AIDS.
Education
Eastern Michigan University
Specs Howard School of the Broadcast Arts
References
Available upon request.
Timeline
Hospitality
LEVY RESTAURANTS
03.2023 - Current
Project Coordinator
WHAT WE THINK PROJECT
02.2022 - 05.2024
Program Coordinator/Staff Trainer
PROTOTYPES
07.2005 - 09.2009
Presenter, Co-Founder
DIVERSE SOLUTIONS LA
09.2002 - Current
Staff Trainer
PROTOTYPES
10.2000 - 07.2005
Screening Manager
NIELSEN NATIONAL RESEARCH GROUP
11.1999 - 10.2019
Eastern Michigan University
Specs Howard School of the Broadcast Arts