Shawni Campbell
Duncan,OK
Summary
Motivated Fleet Manager well-educated in all regulatory requirements, including OSHA. A diligent leader dedicated to routinely maintaining all company work vehicles. Ready for a new role working as part of a highly talented operations team. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Fleet Manager
Total Transportation Of Mississippi
Olive Branch, MS
02.2024 - Current
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Developed and implemented policies and procedures for fleet operations.
- Monitored budget expenses to ensure compliance with company guidelines.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
- Reviewed driver logs for accuracy and compliance with regulations.
- Managed daily operations of the fleet department including staffing, scheduling and performance management.
- Created reports on vehicle utilization, mileage tracking and other metrics as needed.
- Implemented best practices for fuel conservation across the fleet.
- Prepared weekly report summarizing key performance indicators for senior management review.
- Managed inventory levels of spare parts used in maintenance activities.
- Resolved customer complaints regarding service issues or delays in delivery times.
- Communicated with upper management and drivers to build lasting relationships.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
- Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
- Minimized expense spending by procuring equipment inventory with optimal cost savings.
- Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
- Recommended efficiency improvements through thorough analysis to reduce costs.
- Coordinated payroll, manpower projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.
- Identified opportunities to reduce cost and improve productivity.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing entire fleet on multiple accounts.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Consistently met company and department objectives within budget and time constraints.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Established or monitored specific supply chain-based performance measurement systems.
Truck Driver
J.M. Bozeman
Malvern, AR
02.2023 - 02.2024
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Verified load against shipping papers to ensure accuracy of shipment.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
- Managed personal driving time according to Hours of Service regulations.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
- Logged driving hours and fuel usage data on time to keep reports current.
- Read and interpreted maps to determine vehicle routes.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Hooked and unhooked trailers from tractor and converter dollies.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Delivered customer orders to homes and places of business within established time frames.
- Used ropes and blocks to safely secure cargo for transport.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
- Maintained safe driving habits to protect property and general public on roadways.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Tanker Truck Driver
Canyon Oilfield Services
Chickasha, OK
02.2022 - 02.2023
- Received daily assignments from dispatcher and drove tanker truck to designated locations to pick up fuel.
- Maintained accurate records of all deliveries, pickups, and other relevant information for each trip.
- Adhered to safety regulations while operating tanker truck on highways and local roads.
- Inspected trucks before and after trips to ensure proper working order of all components.
- Refueled tankers as needed in accordance with company policies and procedures.
- Monitored gauges during delivery process to ensure proper amount of product is delivered.
- Maintained cleanliness of the interior and exterior of the tanker truck at all times.
- Verified accuracy of load before departing from loading facility and upon arrival at destination.
- Communicated regularly with dispatch regarding any delays or changes in route due to traffic or weather conditions.
- Provided courteous customer service when delivering fuel or picking up empty tanks from customers' sites.
- Performed minor repairs on vehicles such as changing tires, checking fluid levels., as required.
- Reported any incidents or accidents immediately following their occurrence according to company protocol.
- Conducted pre-trip inspections including brakes, lights, steering systems, tires, oil levels., prior to departure from terminal.
- Properly secured cargo according to Department of Transportation regulations prior to departure from terminal.
- Attended regular safety meetings and training sessions as required by company policy.
- Assisted with loading and unloading operations when necessary using appropriate lifting techniques.
- Ensured that paperwork was completed accurately before beginning a trip or returning home after a run.
- Completed logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Unloaded gasoline at service stations and made every effort to avoid spillage.
- Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
- Hauled gasoline, lubricating oil and crude oil to customers in tanker trucks.
- Worked well with dispatchers to communicate route and schedule changes.
- Maintained safe driving habits to protect property and general public on roadways.
Tanker Truck Driver
Mulholland Energy Services
Chickasha, OK
11.2021 - 02.2022
- Received daily assignments from dispatcher and drove tanker truck to designated locations to pick up fuel.
- Maintained accurate records of all deliveries, pickups, and other relevant information for each trip.
- Adhered to safety regulations while operating tanker truck on highways and local roads.
- Inspected trucks before and after trips to ensure proper working order of all components.
- Refueled tankers as needed in accordance with company policies and procedures.
- Monitored gauges during delivery process to ensure proper amount of product is delivered.
- Maintained cleanliness of the interior and exterior of the tanker truck at all times.
- Communicated regularly with dispatch regarding any delays or changes in route due to traffic or weather conditions.
- Provided courteous customer service when delivering fuel or picking up empty tanks from customers' sites.
- Performed minor repairs on vehicles such as changing tires, checking fluid levels., as required.
- Reported any incidents or accidents immediately following their occurrence according to company protocol.
- Followed applicable laws governing transportation of hazardous materials safely and securely.
- Conducted pre-trip inspections including brakes, lights, steering systems, tires, oil levels., prior to departure from terminal.
- Properly secured cargo according to Department of Transportation regulations prior to departure from terminal.
- Responded quickly and appropriately in emergency situations such as road hazards or mechanical failures.
- Utilized two-way radio communication system effectively for communication with dispatch team members.
- Attended regular safety meetings and training sessions as required by company policy.
- Assisted with loading and unloading operations when necessary using appropriate lifting techniques.
- Ensured that paperwork was completed accurately before beginning a trip or returning home after a run.
- Unloaded gasoline at service stations and made every effort to avoid spillage.
- Completed logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Hauled gasoline, lubricating oil and crude oil to customers in tanker trucks.
- Worked well with dispatchers to communicate route and schedule changes.
- Maintained safe driving habits to protect property and general public on roadways.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Processed shipment documents neatly and efficiently for each load.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Fulfilled back haul orders and spotting trailers in loading yard.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Reacted decisively and quickly to protect spoilage.
Owner/Operator Truck Driver
John Christner Trucking
Sapulpa, OK
05.2017 - 11.2021
- Operated commercial truck to transport goods and materials over long distances.
- Inspected vehicles for mechanical items and safety issues, and performed preventative maintenance.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Communicated with customers regarding delivery times and location details.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Performed basic troubleshooting on mechanical components when necessary.
- Reported any incidents or accidents to management immediately upon occurrence.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Assisted in loading and unloading freight from trailers as needed.
- Completed daily pre-trip inspection checklists for assigned vehicle.
- Utilized GPS systems for navigation purposes throughout trips.
- Developed positive relationships with customers by providing excellent customer service.
- Maintained accurate mileage logs and other required documentation.
- Retained valid proof of insurance and registration in vehicles.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Logged driving hours and fuel usage data on time to keep reports current.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Delivered customer orders to homes and places of business within established time frames.
- Hooked and unhooked trailers from tractor and converter dollies.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
- Worked well with dispatchers to communicate route and schedule changes.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Recorded expenses and maintained receipts.
- Obtained signatures needed to complete and process paperwork.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Maintained strict compliance with safety rules for passenger and driver protection.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Followed regular schedule of pickups for individual customers and groups.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Reacted decisively and quickly to protect spoilage.
- Fulfilled back haul orders and spotting trailers in loading yard.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
Dispatcher
Watkins & Shepard Trucking
Missoula, Montana
03.2012 - 05.2017
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Verified driver credentials prior to assigning them a route or task.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Ensured compliance with safety regulations and company policies.
- Interacted with local law enforcement agencies when responding to incidents in progress.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Participated in team meetings discussing changes in procedures or processes.
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Kept detailed and updated records of calls in physical and electronic databases.
- Monitored changes in delivery schedule and communicated changes to customers.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Answered customer requests with information about product availability, shipping information and status updates.
- Supervised driver dispatching, route planning and vehicle tracking for over 40 drivers.
- Reported delays, accidents or other traffic and transportation situations.
- Tracked changes in computer system to keep records current and accurate.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Investigated and resolved customer and vendor issues to retain business.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Addressed questions, problems or requests for service or equipment.
- Relayed work orders, messages or information using telephones or two-way radios.
- Recorded and maintained files or records of customer requests, work or services performed.
- Relayed work orders and information between work crews, supervisors and field personnel.
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Arranged for repairs to restore service and schedules.
- Mentored junior team members and managed employee relationships.
- Oversaw communications within assigned territories.
- Worked with routing specialists, route managers and service department to optimize routes.
- Ordered supplies or equipment to issue to personnel.
Education
Bachelor of Science - Business Economics
University of Washington
Seattle, WA05-1994
Skills
- Preventive Maintenance
- Vendor Collaboration
- Cost Reduction
- Route Planning
Timeline
Fleet Manager
Total Transportation Of Mississippi
02.2024 - Current
Truck Driver
J.M. Bozeman
02.2023 - 02.2024
Tanker Truck Driver
Canyon Oilfield Services
02.2022 - 02.2023
Tanker Truck Driver
Mulholland Energy Services
11.2021 - 02.2022
Owner/Operator Truck Driver
John Christner Trucking
05.2017 - 11.2021
Dispatcher
Watkins & Shepard Trucking
03.2012 - 05.2017
Bachelor of Science - Business Economics
University of Washington
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