Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shawni Richardson

Shawni Richardson

Houston,Texas

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, accounts payable,invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Overview

25
25
years of professional experience

Work History

Accounts Payable Supervisor

Vroom
Houston, TX
03.2020 - Current
  • Trained and mentored newly hired employees to educate on process flows and interdepartmental procedures.
  • Matched invoices with purchase orders, audited for discrepancies and coded each according to general ledger standards.
  • Prepared journal entries and reconciled accounts to complete month-end closing processes.
  • Supervised and trained both US and global teams
  • Developed policies and procedures related to Accounts Payable processes.
  • Reconciled vendor statements and resolved any discrepancies.
  • Assisted with month-end closing activities related to Accounts Payable.
  • Developed strategies for improving Accounts Payable operations efficiency.
  • Analyzed financial documents such as invoices, purchase orders, contracts.
  • Generated aging reports for review by management.
  • Worked collaboratively with internal departments on resolution of invoice issues.

Director of Worship

Abiding Faith United Methodist Church
Houston, TX
08.2009 - Current
  • Coordinated monthly meetings with church staff to plan upcoming service themes and content.
  • Oversaw the recruitment process of new choir members and instrumentalists.
  • Coordinated annual retreats for choir members which included spiritual growth activities.
  • Coordinated special event worship, camp worship sessions and revivals.
  • Developed and implemented worship services that incorporated music, scripture readings, and sermon topics.
  • Organized weekly rehearsals with musical ensemble to ensure quality of sound for Sunday morning services.
  • Supervised audio and visual team to ensure proper operation of equipment during services.
  • Implemented special programs for holiday and church events.
  • Conducted conferences dealing with interpret religious ideas or convictions.

Office Manager

Drivetime
Houston, TX
06.2018 - 03.2020
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Organized company events including holiday parties, team building activities .
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Coded and entered daily invoices with in-house accounting software.
  • Developed and implemented office policies and procedures.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Medical Office Manager

Center for Wellness and Healing
Houston, TX
09.2010 - 12.2012
  • Created and maintained office policies and procedures to ensure smooth operations and compliance with all state regulations.
  • Coordinated with insurance companies to verify coverage of services rendered.
  • Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
  • Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
  • Managed staff scheduling and set patient scheduling policy.
  • Interviewed, hired and trained medical office teams and conducted performance reviews.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Developed and implemented a new filing system for medical records, resulting in improved patient care.

Administrator

VIVO CLUB
Houston, TX
06.2008 - 09.2010
  • Improved office organization by developing filing system and customer database protocols.
  • Researched and developed administrative policies, procedures and guidelines to facilitate operations.
  • Developed innovative strategies to establish best practices, promoting profitability.
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Processed payroll information according to established guidelines.
  • Assisted with budget preparation by collecting financial data from departments heads.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Executed administrative details to meet artist needs for auditions, wardrobe fittings and scheduled appearances.
  • Built and maintained strong connections with venues.
  • Handled management tasks involved with client schedules.

Senior Area Manager

CHECKMAX
Beaufort, SC
10.2006 - 01.2008
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Identified business issues, creating customized solutions for individual problems.
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability.
  • Managed 4 Checkmax/Titlemax locations

Administrative Assistant / Music Instructor

Spirit Christian Academy
Yemassee, SC
06.2004 - 05.2006
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Directed customer communication to appropriate department personnel.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Coordinated appointments, meetings and conferences.
  • Prepared and prioritized calendars and correspondence.
  • Composed correspondence, reports and meeting notes.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Monitored office equipment and scheduled repairs.
  • Compiled and produced presentations and reports as directed by leadership team.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Processed financial documents, contracts, expense reports and invoices.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Maintained appointment and event calendars for executives and department heads.
  • Booked flights and reserved hotel rooms to plan and coordinate staff travel.

Music Coordinator

Morning Star Baptist Church
Catonsville, MD
01.1999 - 06.2004
  • Consulted with sound designers and tech crews regarding performance sound mixing and logistics.
  • Arranged choir and other rehearsals, solos and special music and directed choir on regularly scheduled basis.
  • Scheduled and led all team rehearsals.
  • Served as member of music committee providing planning, programming and budget input.
  • Prepared music budget each year and presented to leadership.
  • Motivated highest possible musical quality and nurtured continued growth within choir.
  • Served as music librarian by purchasing, cataloging and filing sheet and recorded music media.
  • Scheduled and oversaw separate music rehearsals for vocal and instrumental groups.
  • Negotiated fees with parties involved in unscheduled special services.
  • Recruited, trained and scheduled singers for performances.
  • Used multimedia to supplement and strengthen performances.
  • Recommended tuning, maintenance and replacement of musical instruments.
  • Scheduled musicians for all performances.
  • Managed requests for specific musical pieces.

Education

Associate of Arts - Music Education

Morgan State University
Baltimore, MD
01.2000

Skills

  • Bookkeeping & Payroll
  • Microsoft Office Suite
  • Performance Management
  • Office Management
  • Workflow Management
  • Accounts Payable
  • Research and Analysis
  • Vendor Management
  • Account Reconciliation
  • Customer Service Management

Timeline

Accounts Payable Supervisor

Vroom
03.2020 - Current

Office Manager

Drivetime
06.2018 - 03.2020

Medical Office Manager

Center for Wellness and Healing
09.2010 - 12.2012

Director of Worship

Abiding Faith United Methodist Church
08.2009 - Current

Administrator

VIVO CLUB
06.2008 - 09.2010

Senior Area Manager

CHECKMAX
10.2006 - 01.2008

Administrative Assistant / Music Instructor

Spirit Christian Academy
06.2004 - 05.2006

Music Coordinator

Morning Star Baptist Church
01.1999 - 06.2004

Associate of Arts - Music Education

Morgan State University

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Shawni Richardson