Shawnitta Huffman
Ballard,WV
Summary
Dynamic Owner Operator at Shawnitta's Restaurant with a proven track record in operations management and relationship building. Enhanced customer satisfaction through exceptional service and effective problem-solving. Skilled in business planning and staff training, streamlining processes to optimize efficiency and reduce costs while fostering strong supplier partnerships.
Overview
14
14
years of professional experience
Work History
Owner Operator
Shawnitta's Restaurant
03.2011 - 08.2025
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Education
Graduate Certificate - Business
James Monroe High School
Lindside, WV05.1998
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Relationship management
Timeline
Owner Operator
Shawnitta's Restaurant
03.2011 - 08.2025
Graduate Certificate - Business
James Monroe High School