Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Shawn J. Seepaul

Fort Lauderdale,FL

Summary

Top-notch Banking Professional with a solid background in banking and finance who’s eager to apply financial knowledge, sales negotiation skills, and unforgettable customer service to build a strong base of clientele.

Overview

8
8
years of professional experience

Work History

Senior Relationship Banker

Truist
11.2017 - Current
  • Provides total client care on platform and collaborates with teller line for new business opportunities.
  • Cultivates strong customer relationships by providing tailored consultations, frequently resulting in new prospects for Truist.
  • Frequently collaborates and hones relationships with IRM partners for specialized products and services presentations for clients.
  • Retains strong working knowledge of Truist products such as credit card features, interest rates on loans/lines of credit, Premier Banking features and perks, types of Insurance we offer, etc.
  • Extensive experience with various credit products such as auto loans (new, refinance, lease buyouts), unsecured loans, mortgage loans, home equity lines of credit, business loans/lines, etc.
  • Adheres to safety procedures regarding customer and bank-sensitive information.
  • NMLS registered.
  • SAFE Act compliant.

Teller / Customer Service Representative

TD Bank
04.2016 - 09.2017
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Provided sound advice at every client interaction to ensures that the customer’s financial needs are met; frequent use of cross-selling/upselling.
  • Regularly met and/or exceeded quarterly Sales Revenue goals.
  • Recognized for outstanding performance/customer service; individual rating “Value High”.
  • Maintained and self-balanced money tray at the end of branch day.
  • NMLS registered.
  • SAFE Act compliant.

BankUnited Teller

BankUnited FSB
11.2015 - 01.2016
  • Handled various types of banking transactions, including large transactions of $10,000 and more, official/cashier check issuing, and routine withdraw/deposits
  • Adhered to safety procedures regarding customer and bank-sensitive information.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

Education

Bachelor of Arts - Psychology, Business Administration

Florida Atlantic University
Boca Raton, FL
2016

Skills

  • Florida Notary Certified
  • Experienced with Microsoft Office Suite programs, including Word, Excel, Outlook and PowerPoint
  • Business Development, including Start-Up’s
  • Banking Operations Knowledge
  • Knowledgeable in various applicable areas of Psychology including Clinical, Industrial/Organizational, and Social Psychology
  • Knowledgeable with various areas of Business including Accounting, Business Management, and Statistical Analysis
  • Adaptable and generally flexible

Languages

Spanish
Professional Working

Affiliations

DECA States Principles of Marketing Finalist, 4th Place Psychology Club Certificate of Recognition Activities Distributive Educational Clubs of America (DECA) Member (2010-2011) Psychology Club Member, Florida Atlantic University (2014-Present) American Psychological Association Member, Undergraduate Student Affiliate (2015-Present)

Timeline

Senior Relationship Banker

Truist
11.2017 - Current

Teller / Customer Service Representative

TD Bank
04.2016 - 09.2017

BankUnited Teller

BankUnited FSB
11.2015 - 01.2016

Bachelor of Arts - Psychology, Business Administration

Florida Atlantic University

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Shawn J. Seepaul