SHAWN KEAN SAUNDERS TALAMONTE
Reception And Data Entry
Portland,OR
Summary
Strong interpersonal skills and emotional intelligence foster effective communication, active listening, and collaboration in team environments. Skilled in time management, task prioritization, and data entry, delivering accurate results. Committed to continuous improvement demonstrating self-motivation and professionalism in all aspects of work.
Overview
19
19
years of professional experience
19
19
years of post-secondary education
3
3
Certifications
Work History
Receptionist/Membership Data Analyst
KBOO Radio Station
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Organized, maintained and updated information in computer databases.
Administrative Associate/Records Management Specialist
Providence Home Health & Hospice LLC
11.2024 - 01.2025
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Drafted professional memos and emails.
- Maintained comprehensive database for tracking project progress, which improved project completion.
- Managed filing system, entered data and completed other clerical tasks.
- Received and categorized incoming emails and confidential information requests to complete document processing sequence.
- Maintained Epic department tracking database to follow documents' migration through processing sequence.
- Managed file archival and information retrievals.
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
- Maintained confidentiality of sensitive information, ensuring compliance with privacy regulations.
Data Entry Analyst
Symbeo
08.2024 - 10.2024
- Accurately entered and analyzed data using Symbeo's propriety software, ensuring data integrity and timely processing.
- Assisted in maintaining organized records and documentation for data input tasks.
- Collaborated with team members to troubleshoot data discrepancies and resolve issues.
- Ensured confidentiality and accuracy of sensitive information with adhering to company's protocol.
Groundskeeper/Technical Assistant
Avenue 5 Residential
09.2021 - 01.2024
- Enhanced team productivity with organization of supplies and materials for easy access.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Streamlined waste management processes through diligent monitoring of trash receptacles and recycling bins on the property''s premises.
- Played key role in preparing grounds for seasonal changes, ensuring timely transitions.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Enhanced nighttime visibility and safety by maintaining outdoor lighting fixtures.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Served as point-person for support requests with clients and vendors.
- Increased customer satisfaction by efficiently resolving technical issues.
Community Donations Center Ambassador
Savers Value Village
12.2019 - 09.2021
- Promoted good customer relations by demonstrating a friendly demeanor and can-do attitude.
- Trained and supervised new employees to apply best practices and comply with safety regulations.
- Determined what items to accept or deny with professionalism.
- Utilized fork-lift to move large carts of materials.
- Priced large items and maintained their zone on the sales floor.
Crew Mate
Trader Joe's
07.2006 - 08.2009
- Kept lines and production floor clean and free of debris and stocked for the incoming shift.
- Consistently communicated problems or needs with supervisor and assistant supervisor and communicated with all team members.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient customer service at the register, and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Associates - Early Childhood Education
South Puget Sound Community College
Olympia, WA 05.2001 - 12.2017
High School Diploma -
Albany High School
Albany, CA 09.1999 - 06.2002
Skills
Professionalism
Effective communication
Time management
Teamwork and collaboration
Active listening
HIPAA compliance
Task prioritization
Data entry
Epic software
Customer service
Self motivation
Data analysis
Emotional intelligence
Microsoft outlook
Certification
Record Keeping Strong Communication 55wpm/93% Accuracy Positive Demeanor
Timeline
Administrative Associate/Records Management Specialist
Providence Home Health & Hospice LLC
11.2024 - 01.2025
Data Entry Analyst
Symbeo
08.2024 - 10.2024
Receptionist/Membership Data Analyst
KBOO Radio Station
01.2024 - Current
Groundskeeper/Technical Assistant
Avenue 5 Residential
09.2021 - 01.2024
Community Donations Center Ambassador
Savers Value Village
12.2019 - 09.2021
Crew Mate
Trader Joe's
07.2006 - 08.2009
Associates - Early Childhood Education
South Puget Sound Community College
05.2001 - 12.2017
High School Diploma -
Albany High School
09.1999 - 06.2002