Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SHAWN KERNITO PIERRE LOUIS

Brockton,MA - Massachusetts

Summary

Reliable House Manager known for being a capable, well-trained professional. Exceptional and to prioritize tasks. Pursuing a new role where hard work and dedication will be highly valued. Proactive House Manager with exemplary skills .Engaging and smart to positively contribute to client living environments while managing issues. Ready to offer exceptional leadership and planning abilities to take on new role . Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Diligent Resident Advisor proficient in campus procedures, safety standards and emergency response. Energetic, motivated and thorough with excellent conflict resolution and organizational skills. Responsible Residential Support professional committed to supporting students in all facets of campus life, including emotional guidance and campus safety.

Bringing 8 years of experience combined with strong desire to create lasting and positive student rapport. Knowledgeable about security policies, student resources and strategies for building strong and productive relationships with students, staff and colleagues. Positive, upbeat and clear communicator with good interpersonal, multitasking and problem-solving abilities. Proficient in updating logs and filing reports. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Residential House Manager

Delta Projects Inc.
Dedham, MA
02.2018 - Current
  • Manage day-to-day operation of home to comply with regulations and agency standards.
  • Supervise residents preparing meals and handling chores and provided constructive feedback.
  • Coordinate holiday parties, cocktail parties and small gatherings for household.
  • Modernize and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Ensure proper supports are secured.
  • Recognize when the individual is in crisis mode and can properly de-escalate the individual is in crisis mode and can properly de-escalate the individual is in crisis mode and can properly de-escalate the situation.
  • Foster and supervise a team of direct care staff, which includes training, managing staff schedules and coverage, performance evaluations, and other supervision requirements.
  • Assist individuals in gaining services and benefits that they are qualified for.
  • Simultaneously complete these tasks all while being responsible for administrative duties such as auditing individual records and completing business reports (payroll, census, petty cash), completing programmatic documentation and assessments (ISP assessments, behavioral data reports, etc.).
  • Manage all intake and discharge paperwork and procedures for residents.
  • Communicate with delegating nurse to coordinate and complete medical services.
  • Promote positive relations between residents and staff.
  • Strategize to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Conduct tours, orientation and educational sessions for residents and families.
  • Provide emotional support and counseling to residents coping with loss and created and developed bereavement groups.

Direct Support Professional

Delta Projects Inc.
Dedham, MA
01.2014 - 02.2018
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Provided transportation on outings such as shopping and doctor’s appointments.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Security Officer

RIBI Security
Brockton, MA
01.2013 - 01.2014
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Monitored employee activities, confirming compliance with security regulations.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Permitted entry with escort for approved persons into secure locations.

Education

Human Services

Massasoit Community College
Brockton, MA

Skills

  • Individuals Behavior Observance
  • Crisis Situations
  • Staff Communication
  • Managing Operations and Efficiency
  • Inventory and Supply Management
  • Staff Meeting Coordination
  • Emergency Support
  • Client Requirements
  • Scheduling and Coordinating
  • Facility Inspections
  • Safety Behaviors
  • Individuals Needs Assessments
  • Performance Tracking and Evaluations
  • Employee Coaching and Motivation

Languages

French
Native or Bilingual
English
Full Professional
Creole
Native or Bilingual

Timeline

Residential House Manager

Delta Projects Inc.
02.2018 - Current

Direct Support Professional

Delta Projects Inc.
01.2014 - 02.2018

Security Officer

RIBI Security
01.2013 - 01.2014

Human Services

Massasoit Community College
SHAWN KERNITO PIERRE LOUIS