Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Monstro Davis

San Antonio,TX

Summary

Successful C tech, offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments. Innovative General Manager with well-rounded food background and extensive knowledge of all kitchen equipment. High-energy leader emphasizing healthy dishes made with local ingredients. Creatively builds exciting meals to satisfy discerning customers. Well-known Chef committed to driving and maintaining substantial restaurant growth with top-notch, unique menu offerings. Keen developer of new food concepts. Familiar with kitchen equipment, processes and health and safety guidelines. Passionate, spirited and classically trained culinary professional, skilled in building relationships and developing high-performing teams. Leader in delivery of excellent customer service. Equipped to apply restaurant operational experience to grow world-class organizations. Dedicated to food safety, customer service best practices and quality food service. Dependable Line Chef with demonstrated abilities in various food prep work, including maintaining food presentation and quality, garnishing, and setting up stations. Versatile and adaptable with an excellent track record of producing high-quality dishes. Well-versed in maintaining and using all kitchen equipment safely and correctly. Steady Solider with proven abilities in leadership and creative problem solving ready to bring ethos gained from 4 years as specialist with US Army to new role. Hold associate in transportation and extensive experience in logistics and communications. Consistently recognized by superiors for a positive attitude and to work with team members to achieve goals.

Overview

5
5
years of professional experience

Work History

Class C Technician

Firestone Auto Care
San Antonio, TX
05.2023 - Current
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Tested drivetrain components such as the differential and transmission.
  • Adhered to all safety protocols while working in the shop area.
  • Checked fluid levels in radiators, transmissions, brakes, power steering systems and windshield washer reservoirs.
  • Monitored shop equipment to maintain safe working condition.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Inspected tires for wear or damage and rotated them when necessary.
  • Inventoried stock, placed orders and verified receipt to keep supplies ready.
  • Evaluated, repaired and aligned vehicle suspensions.

General Manager

Jimmy Johns Gourmet Subs
San Antonio, TX
11.2021 - 05.2023
  • Monitored progress by establishing plans, budgets and measuring results.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Supervised employees through planning, assignments, and direction.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Delegated work to staff, setting priorities and goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Lead Line Cook

Central Market HEB
San Antonio, TX
12.2019 - 01.2021
  • Dropped off food and drink orders for customer pickup.
  • Managed a team of kitchen staff including assigning tasks and monitoring performance.
  • Monitored cooking temperatures and ensured that dishes were presented properly.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Kept up-to-date records of orders placed, received, stored, used, discarded or returned.
  • Conducted regular meetings with kitchen staff to assess progress, identify areas needing improvement and discuss upcoming events or promotions.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Kept stations stocked and ready for use to maximize productivity.
  • Assessed employee performance regularly providing feedback when necessary.
  • Collaborated with chefs on menu changes and special dishes for customers.

Lead Line Cook

San Antonio Country Club
San Antonio, TX
01.2019 - 12.2020
  • Achieved cost-savings by developing functional solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Collaborated with others to discuss new opportunities.
  • Planned and completed group projects, working smoothly with others.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Packaged and bagged cooked food and prepared items.
  • Set up workstations with needed ingredients, utensils and cooking equipment.

Education

Associate of Applied Science - Culinary Arts And Science

Culinary Institute of America
San Antonio, TX
05-2019

Skills

  • Work Order Processing
  • Hardware Installation
  • Deadline Management
  • Cost-Reduction Strategies
  • Computer Skills
  • Advanced Troubleshooting
  • System Diagnostics
  • Changing Oil
  • Tire Mounting and Balancing
  • Vehicle Inspection
  • Inspecting Vehicles
  • Parts Replacement
  • Ticket Writing
  • System Repairs
  • Bay Maintenance
  • Preparing Work Orders
  • Customer Relations
  • Work Planning and Prioritization
  • Flexible Schedule
  • Safety Awareness
  • Team Collaboration
  • Problem-Solving
  • Strong Work Ethic

Timeline

Class C Technician

Firestone Auto Care
05.2023 - Current

General Manager

Jimmy Johns Gourmet Subs
11.2021 - 05.2023

Lead Line Cook

Central Market HEB
12.2019 - 01.2021

Lead Line Cook

San Antonio Country Club
01.2019 - 12.2020

Associate of Applied Science - Culinary Arts And Science

Culinary Institute of America
Shawn Monstro Davis