Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic

Shawnn Miles

Jacksonville,FL

Summary

Reliable, upbeat, and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience

Work History

Fresh Associate

Walmart
03.2018 - 10.2023
  • Ensures a safe and clean environment for Members and Associates by performing maintenance as necessary, responding to spills, operating floor scrubbers, and disposing of cardboard, plastic, and trash in accordance with Company Environmental Sustainability Program.
  • Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
  • Scanned shelves and product cases for expired stock and outdated items.
  • Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Referred to established price lists to stamp and attach price tags on merchandise.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Designed and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

Mandarin High
Jacksonville, FL
07.2009

Skills

  • Communication Skills
  • Flexibility
  • Determination and Persistence
  • Ability to Work in Harmony with Co-Workers
  • Time Management
  • Quality Control
  • Retail Sales
  • Stock Rotation
  • Product Knowledge
  • Flexible Hours
  • Safety and Cleanliness Standards
  • Decision-Making
  • Retail Merchandising
  • Customer Assistance
  • Team Cooperation
  • Strong Communication and Interpersonal Skills
  • Basic Mathematics
  • Building Customer Loyalty
  • Ability to Lift 40 Pounds
  • Positive Customer Engagement
  • Creative Thinking
  • Product Merchandising
  • Reliable and Responsible
  • Team Leadership
  • Engaging With Diverse Customers
  • Customer Service
  • Friendly and Helpful
  • Relationship Building
  • Attention to Detail
  • Cleaning and Sanitizing
  • Detail-Oriented
  • Honest and Dependable

Additional Information

I will always do my best to get the job done neatly and quick.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Fresh Associate

Walmart
03.2018 - 10.2023

High School Diploma -

Mandarin High
Shawnn Miles