Shawnna Hout

An Executive Management and Program Assistant position with advancement to Office Manager through experience.

25 years in the Information Management field. Extensive work experience with administrative practices. Strong background in training new employees, Leader in field of military administrative orders. Pays close attention to detail. Devise outstanding customer service and administrative skills in a challenging and rewarding position that is critical to the operation of the entire 179th Mission Support Group. Experience with Management Control and Self-Inspection Programs. Conducts training classes for Administrators and Commander Support Staff. Ensure that troops are properly staffed, executing priority actions throughout the organizations. Involved in 3F5X1 Self-Inspection Program at Wing. Very courteous on the phone and in person with our customers. Experience with troubleshooting both hardware and software problems. Welcomes challenges and changes. Works with Microsoft PowerPoint, Word, Excel, Outlook, and Access. Fully implements policies, regulations, manuals and precedents such as DOD, AF, and NGB. Well versed and have instructed training classes about the Freedom of Information Act and Privacy Act of 1974. Reviews, analyze, and resolves conflicts between locally written directives with those from higher headquarters on a regular basis. Reviewing, properly formatting, and editing the 179th local instructions are a few of the many tasks completed.