Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
I was first hired as a PCAII and my duties include rooming patients, answering calls and being a liaison between patients and physicians, monitoring and performing INR levels, EKGs and data entry. I moved to the position of Office Operations Assistant and those duties include data entry, customer service, scheduling, referrals, collection, daily deposits, phone triage, and billing.
Owned and operated a Medicare Accredited DME company.
During my employment with Integris I had multiple positions and was asked to stay employed PRN when I resigned. I started as a home health aide in the home health department. In this position I went to patients homes to assist them with daily living needs, family care respite care and grief needs associated with death. My second positions was with the AM Walk In Clinic as a receptionist. In this position I performed customer service, phones, scheduling, data entry, collections and bank deposits. My final position was as receptionist for urologists office. Duties there included customer service, answering phones, scheduling, referrals, collections, and coordinating surgical procedures with the hospital.
In this position my duties included customer service, phones, data entry, privacy training, government and insurance contracts, scheduling, supply ordering, AP, AR, employee schedules and deposits.