SHAWN NAUS
San Antonio,TX
Summary
A highly motivated and passionate professional who also is a servant leader with over 20 years of experience in customer service, leadership, and administrative responsibilities. Has an extreme passion for people with a unique ability to link and define individual characteristics leading to excellent customer service. Understands followership and self-accountability to the organization, leaders, and team.
Overview
13
13
years of professional experience
Work History
Owner/Operator Commercial Driver
SARGENME Transportation, LLC
Converse, TX
03.2023 - Current
- Manages robust business operations for both commercial truck driving and Uber passenger service.
- Collaborated with Swift Transportation to deliver over 200 loads of freight through 62k miles of travel ahead of schedule.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations applying all skills from prior roles and education.
Small Business Owner
Modern Mystic Revolution
San Antonio, TX
03.2022 - Current
- Mentors' family in execution of business plan and financials with consistent growth.
- Exceptional customer service evolved starting $1k inventory to current $19k inventory.
- Maintained records of all financial transactions to support accuracy and traceability.
- Developed financial planning strategies and solutions that is critical to face today's economic challenges.
OTR Commercial Truck Driver
K&B Transportation
Sioux City, IA
10.2022 - 04.2023
- Eliminated delays by planning and adjusting over 61k miles of routes to account for changing weather and traffic conditions.
- Conquered two DOT inspections; reflecting accuracy of logs and records required by FMCSA.
- Operated with safety and skill leading to no accidents and delays.
- Made sure that 200+ deliveries were on time for scheduled appointments.
OTR Commercial Truck Driver
Werner Enterprises
Omaha, NE
07.2022 - 10.2022
- Maintained 38k mile safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Made sure that more than 100 deliveries were on time for scheduled appointments.
- Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Small Business Owner
Revolution Print and Design of San Antonio
Converse, TX
02.2020 - 07.2022
- Designed, created and sold approximately 4k shirts and business card orders.
- Fulfilled customer needs by completing all orders ahead of schedule through proper management of purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
Professional Driver
Werner Enterprises
Omaha, NE
08.2021 - 02.2022
- Safely moved shipments over 68k miles while ensuring load securement to maintain safety and avoid damaging products.
- Closely monitored refrigerated goods during travel leading to no loss in product.
- Maintained accurate logs of more than 200 deliveries and trips.
Manager, AFMED STR Processing Center
Goodwill Industries of San Antonio
San Antonio, TX
07.2017 - 04.2021
- Directly supervised 4 shift supervisors and led up to 88 team members within truly diverse $12M ability one contract.
- Executed teaming over two shifts that digitized more than 8K medical records monthly.
- Resolved staff member conflicts, actively listened to concerns and found appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Superintendent, AEF Operations and Readiness Division
Headquarters Air Force Personnel Center
Randolph AFB, TX
10.2015 - 06.2017
- Led and mentored 11 military professionals within three-tier matrix organization while monitoring career progression, training, and climate.
- Promoted teaming among three branches with 70 senior experts charged with managing 24K military deployments per year.
Superintendent, 365 Deployment Policies and Procedures
Headquarters Air Force Personnel Center
Randolph AFB, TX
07.2014 - 10.2015
- Answered over 150 inbound calls and case management inquiries daily.
- Managed all extended Air Force deployment assignment procedures, policy and system issues.
- Developed, published and translated Air Force assignment policy and procedures for all organizational tiers institutionally wide.
Section Chief, Personnel Actions
Second Air Force
12.2010 - 07.2014
- Key advisor to the commander and directly led 59 professionals within three functional areas charged with an annual mission valued at over one billion dollars
- Oversaw Air Force enlisted classification and quality assurance for over 28K Air Force basic trainees.
Education
Bachelor of Arts - Business Administration And Management
Saint Leo University
Saint Leo, FL04.2019
Professional Manager Certification -
Community College of The Air Force
Montgomery, AL03.2016
Senior Non-Commissioned Officer Academy - Strategic Leadership And Management
Community College of The Air Force
Montgomery, AL03.2012
Associate of Science - Human Resources Management
Community College of The Air Force
Montgomery, AL01.2008
Associate of Applied Science - Logistics
Community College of The Air Force
Montgomery, AL08.2007
Skills
- Commercial Driving
- Trip Planning Expert
- Communication and Team Building
- Time Management
- Professional Writing
- Financial Management
- Training and Development
- Team Building
Timeline
Owner/Operator Commercial Driver
SARGENME Transportation, LLC
03.2023 - Current
OTR Commercial Truck Driver
K&B Transportation
10.2022 - 04.2023
OTR Commercial Truck Driver
Werner Enterprises
07.2022 - 10.2022
Small Business Owner
Modern Mystic Revolution
03.2022 - Current
Professional Driver
Werner Enterprises
08.2021 - 02.2022
Small Business Owner
Revolution Print and Design of San Antonio
02.2020 - 07.2022
Manager, AFMED STR Processing Center
Goodwill Industries of San Antonio
07.2017 - 04.2021
Superintendent, AEF Operations and Readiness Division
Headquarters Air Force Personnel Center
10.2015 - 06.2017
Superintendent, 365 Deployment Policies and Procedures
Headquarters Air Force Personnel Center
07.2014 - 10.2015
Section Chief, Personnel Actions
Second Air Force
12.2010 - 07.2014
Bachelor of Arts - Business Administration And Management
Saint Leo University
Professional Manager Certification -
Community College of The Air Force
Senior Non-Commissioned Officer Academy - Strategic Leadership And Management
Community College of The Air Force
Associate of Science - Human Resources Management
Community College of The Air Force
Associate of Applied Science - Logistics
Community College of The Air Force