SHAWN NAUS
San Antonio,TX
Summary
A highly motivated and passionate professional who also is a servant leader with over 20 years of experience in customer service, leadership, and administrative responsibilities. Has an extreme passion for people with a unique ability to link and define individual characteristics leading to excellent customer service. Understands followership and self-accountability to the organization, leaders, and team.
Overview
13
13
years of professional experience
Work History
Owner/Operator Commercial Driver
SARGENME Transportation, LLC
03.2023 - Current
- Manages robust business operations for both commercial truck driving and Uber passenger service.
- Collaborated with Swift Transportation to deliver over 200 loads of freight through 62k miles of travel ahead of schedule.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations applying all skills from prior roles and education.
Small Business Owner
Modern Mystic Revolution
03.2022 - Current
- Mentors' family in execution of business plan and financials with consistent growth.
- Exceptional customer service evolved starting $1k inventory to current $19k inventory.
- Maintained records of all financial transactions to support accuracy and traceability.
- Developed financial planning strategies and solutions that is critical to face today's economic challenges.
OTR Commercial Truck Driver
K&B Transportation
10.2022 - 04.2023
- Eliminated delays by planning and adjusting over 61k miles of routes to account for changing weather and traffic conditions.
- Conquered two DOT inspections; reflecting accuracy of logs and records required by FMCSA.
- Operated with safety and skill leading to no accidents and delays.
- Made sure that 200+ deliveries were on time for scheduled appointments.
OTR Commercial Truck Driver
Werner Enterprises
07.2022 - 10.2022
- Maintained 38k mile safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Made sure that more than 100 deliveries were on time for scheduled appointments.
- Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Small Business Owner
Revolution Print and Design of San Antonio
02.2020 - 07.2022
- Designed, created and sold approximately 4k shirts and business card orders.
- Fulfilled customer needs by completing all orders ahead of schedule through proper management of purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
Professional Driver
Werner Enterprises
08.2021 - 02.2022
- Safely moved shipments over 68k miles while ensuring load securement to maintain safety and avoid damaging products.
- Closely monitored refrigerated goods during travel leading to no loss in product.
- Maintained accurate logs of more than 200 deliveries and trips.
Manager, AFMED STR Processing Center
Goodwill Industries of San Antonio
07.2017 - 04.2021
- Directly supervised 4 shift supervisors and led up to 88 team members within truly diverse $12M ability one contract.
- Executed teaming over two shifts that digitized more than 8K medical records monthly.
- Resolved staff member conflicts, actively listened to concerns and found appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Superintendent, AEF Operations and Readiness Division
Headquarters Air Force Personnel Center
10.2015 - 06.2017
- Led and mentored 11 military professionals within three-tier matrix organization while monitoring career progression, training, and climate.
- Promoted teaming among three branches with 70 senior experts charged with managing 24K military deployments per year.
Superintendent, 365 Deployment Policies and Procedures
Headquarters Air Force Personnel Center
07.2014 - 10.2015
- Answered over 150 inbound calls and case management inquiries daily.
- Managed all extended Air Force deployment assignment procedures, policy and system issues.
- Developed, published and translated Air Force assignment policy and procedures for all organizational tiers institutionally wide.
Section Chief, Personnel Actions
Second Air Force
12.2010 - 07.2014
- Key advisor to the commander and directly led 59 professionals within three functional areas charged with an annual mission valued at over one billion dollars
- Oversaw Air Force enlisted classification and quality assurance for over 28K Air Force basic trainees.
Education
Bachelor of Arts - Business Administration And Management
Saint Leo University
Saint Leo, FL04.2019
Professional Manager Certification -
Community College of The Air Force
Montgomery, AL03.2016
Senior Non-Commissioned Officer Academy - Strategic Leadership And Management
Community College of The Air Force
Montgomery, AL03.2012
Associate of Science - Human Resources Management
Community College of The Air Force
Montgomery, AL01.2008
Associate of Applied Science - Logistics
Community College of The Air Force
Montgomery, AL08.2007
Skills
- Commercial Driving
- Trip Planning Expert
- Communication and Team Building
- Time Management
- Professional Writing
- Financial Management
- Training and Development
- Team Building
Timeline
Owner/Operator Commercial Driver
SARGENME Transportation, LLC
03.2023 - Current
OTR Commercial Truck Driver
K&B Transportation
10.2022 - 04.2023
OTR Commercial Truck Driver
Werner Enterprises
07.2022 - 10.2022
Small Business Owner
Modern Mystic Revolution
03.2022 - Current
Professional Driver
Werner Enterprises
08.2021 - 02.2022
Small Business Owner
Revolution Print and Design of San Antonio
02.2020 - 07.2022
Manager, AFMED STR Processing Center
Goodwill Industries of San Antonio
07.2017 - 04.2021
Superintendent, AEF Operations and Readiness Division
Headquarters Air Force Personnel Center
10.2015 - 06.2017
Superintendent, 365 Deployment Policies and Procedures
Headquarters Air Force Personnel Center
07.2014 - 10.2015
Section Chief, Personnel Actions
Second Air Force
12.2010 - 07.2014
Bachelor of Arts - Business Administration And Management
Saint Leo University
Professional Manager Certification -
Community College of The Air Force
Senior Non-Commissioned Officer Academy - Strategic Leadership And Management
Community College of The Air Force
Associate of Science - Human Resources Management
Community College of The Air Force
Associate of Applied Science - Logistics
Community College of The Air Force
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