Overview
Work History
Skills
Accomplishments
Timeline
Generic

Shawnneice Gooding

Conyers,GA

Overview

3
3
years of professional experience

Work History

Patient Care Technician

Helping Hands
02.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

Community Living Coach

UCP of Georgia
10.2021 - 07.2024
  • Promoted independence among residents by teaching essential life skills, such as budgeting and time management.
  • Ensured compliance with relevant regulations and standards, maintaining a safe and supportive environment for all residents.
  • Maintained accurate documentation of resident progress and incidents to ensure proper record-keeping practices were followed.
  • Facilitated effective communication between residents, families, and staff members to maintain transparency in all aspects of care.
  • Monitored progress towards personal goals, adjusting support plans accordingly to maximize success rates among residents.

Program Instructor

InCommunity
06.2021 - 02.2024
  • Promoted a growth mindset among students by celebrating achievements along the way while also emphasizing the value of learning from setbacks and challenges faced throughout the program.
  • Established positive rapport with students and parents alike, maintaining open communication channels for effective problemsolving.
  • Regularly attended professional development workshops to stay current with industry trends and best practices in education, enhancing overall instruction quality.
  • Adapted lesson plans to accommodate students with special needs or learning difficulties, ensuring equal access to educational opportunities for all individuals regardless of their circumstances.
  • Organized extracurricular activities related to the program''s subject matter, offering additional opportunities for enrichment and exploration outside of the classroom setting.
  • Evaluated student performance regularly through assessments, modifying instructional strategies accordingly for improved comprehension.
  • Provided individualized support and resources for students facing challenges, promoting academic success and personal growth.

Skills

  • Vital signs monitoring
  • Patient Observation
  • Blood Glucose Testing
  • Infection control standards
  • Catheter Care
  • Blood Glucose Monitoring
  • ADL support
  • Specimen Collection
  • Feeding Assistance
  • Professional Bedside Manner
  • Patient Services
  • Emergency Response
  • Mobility Assistance
  • Information Protection
  • Infection prevention
  • Medical Equipment Operation
  • Healthy meal preparation
  • Hospice and palliative care
  • Corrective Action Planning
  • CPR Certification
  • HIPAA Compliance
  • Patient-focused care
  • Certified in CPR/AED
  • Vital signs
  • Recording vital signs
  • Direct Patient Care
  • Attention to Detail
  • Patient Care
  • Electronic Charting
  • Emotional and Social Support
  • Activities of Daily Living ADL Support
  • Client documentation
  • Clinical Documentation
  • Dementia and Alzheimer's knowledge
  • Documenting behaviors
  • Light Housekeeping
  • Bedsore Prevention
  • Meal Preparation

Accomplishments

  • Choose ONE correct answer for each multiple-choice question
  • Read carefully and enter the correct answer on the answer sheet
  • COMMUNICATION SKILLS: Communication is defined as: a
  • Exchanging information with others b
  • Stating your feelings and facts c
  • Writing or drawing d
  • Giving your opinion Body language is: a
  • A way of communicating feelings by using the body positioning, facial expressions, and the eyes b
  • Only used by clients to tell their doctors what is causing them problems c
  • Only used by persons who are deaf d
  • Only used by persons who cannot speak When a client, caregiver, or co-worker makes you angry, you should: a
  • Tell him/her your true feeling b
  • Respond sharply c
  • Think before answering and respond tactfully d
  • Leave the room A client accuses you of stealing ten dollars
  • You have not taken the money, but the client does not believe you
  • What should do? a
  • Ask the other personal care attendant for the client if they took the money b
  • Ask the client why you are being accused c
  • Offer to give the client the ten dollars d
  • Notify your agency supervisor Mr
  • Jones makes you uncomfortable because of sexual statements and an occasional misplaced hand
  • How would you handle this situation? a
  • Tell him that it is unacceptable behavior and call your supervisor b
  • Tell him to keep his hands to himself c
  • Tell him that you will tell his family d
  • Push his hands away and tell him to “stop it” When speaking to a client who is hard of hearing and does not wear a hearing aide, you should: a
  • Face the client when speaking to him or her b
  • Speak as loud as you must in order to be heard
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  • Speak slowly and clearly d
  • All the above The client with dementia a
  • Loses the ability to make judgments b
  • Loses the ability to perform self-care c
  • May be angry, restless, or irritable d
  • All the above Clients sometimes express religious beliefs with which the personal care attendant does not agree
  • In dealing with these situations, which should the attendant use as a guide? a
  • Clients have a right to their own beliefs, which should be respected b
  • Clients should be told not to discuss their beliefs with aides c
  • Personal care attendant should explain their beliefs to clients d
  • Personal care attendant should pretend to have the same beliefs that clients have
  • OBSERVATION, REPORTING, AND DOCUMENTATION The client tells you he has had a red rash for three days
  • What should you do? a
  • Tell him not to worry about it b
  • Put an antibiotic cream on it c
  • Report it to your supervisor d
  • Tell him he may be allergic to fruit After arriving to care for Mr
  • Jones, he complains he has had severe cramping pains in the calf of his left leg for the last three hours
  • You call your supervisor to report this and then record on your documentation notes: a
  • States he has leg cramps” b
  • Complains of pain” c
  • Left leg hurts a lot” d
  • States he’s had severe cramping in the calf of his left leg for the last three hours” The principles of documenting your care include: a
  • If a task is not charted, it is assumed not to have been done b
  • If you make a charting mistake, draw a line through the mistake and write error c
  • You may not chart activities performed by other personnel d
  • All the above It is your responsibility as a personal care attendant to: a
  • Do what ever the client wants even if it is not on the assignment sheet b
  • Make necessary changes in the service plan/assignment sheet c
  • Report changes in the client’s condition to the supervisor d
  • All the above A client complains that he has fallen three times in the past two days
  • Which of the steps should you take? a
  • Ask the client when and what happened when he fell b
  • Report the falls to your supervisor c
  • Check the client for possible injury d
  • All the above It is Mrs
  • Kelly’s bath day, but she states she is in too much pain to take the bath
  • What should you do?
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  • Reschedule the bath for the next visit b
  • Tell Mrs
  • Kelly that “the bath will make you feel better” c
  • Call and report to your supervisor d
  • Call 911 A personal care attendant is way behind in seeing all of the assigned clients
  • She decides to skip part of the care of her last client
  • She documented that the care was given as assigned
  • This is an example of: a
  • Fraud b
  • Unethical behavior c
  • Lying d
  • All the above When a client complains of pain, what should the personal care attendant do first? a
  • Ask the client to describe the pain b
  • Call the client’s doctor c
  • Tell the client what medication works for you when you have pain d
  • Change the client’s position Which of the following incidents in a mentally ill client should you report immediately? a
  • Talking to and hearing voices b
  • Neglect of one’s personal appearance c
  • Skipping or stopping medications d
  • All the above Mrs
  • Rand, who has diabetes and takes insulin regularly, tells the personal care attendant that she feels very nervous and jittery
  • What should the PCA do? a
  • Take her temperature b
  • Call her doctor c
  • Have her lie down on the bed d
  • Call the supervisor immediately
  • INFECTION CONTROL During a visit you need to wash your hands: a
  • Before you give physical care to the client b
  • After you empty a bedside commode c
  • Before you leave the client’s home d
  • All the above In what situations should gloves be used? a
  • When emptying a urinary drainage bag b
  • When the client has been incontinent of stool c
  • When the client has a draining wound d
  • All the above When soiled linen is removed from the client’s bed, it should be: a
  • Shaken, then folded b
  • Folded hem to hem c
  • Held away from one’s clothes d
  • Inspected for any tears
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  • Used only for client’s with the Human Immunodeficiency Virus (that causes AIDS) or Hepatitis B Virus b
  • Used only for clients with airborne diseases such as tuberculosis c
  • Used when providing care for all clients d
  • Used only if you have a cold or the flu In caring for a client with HIV/AIDS, you must practice which of the following Standard Precautions? a
  • Wear gloves at all times when caring for the client b
  • Wear a gown when handling linens that contain body fluids c
  • Dispose of body wastes in a leak-proof container d
  • All the above
  • BODY FUNCTIONS AND CHANGES Mrs
  • Snodgrass tells you that she hasn’t had a stool since your last visit five days ago
  • What should you do? a
  • Give her an enema b
  • Notify your supervisor c
  • Tell her to drink more prune juice d
  • Tell her to increase the fiber in her diet Mrs
  • Jones is an 82-year-old who lives alone
  • She returned home yesterday after surgery for a fractured hip and rehabilitation in an extended care facility
  • When doing care, which of the following is the most important to report to your supervisor? a
  • The wound is red and oozing yellow drainage b
  • Complaints of the wound itching c
  • Client not wanting to take her pain pill d
  • The dressing is loose on one end of the incision Mrs
  • Smith complains of constipation when you are there
  • Which of the following should you do? a
  • Encourage her to spend as much time lying or sitting as possible to ease the discomfort b
  • Limit her fluids c
  • Tell her to take an extra laxative d
  • Ask Mrs
  • Smith how much fiber and liquids she is taking in her diet Mrs
  • Seevers has Alzheimer’s disease
  • Her caregiver reports that Mrs
  • Seevers has been trying to leave home at all hours
  • What would you do? a
  • Restrain client in a chair b
  • Lock the client in her room c
  • Stay with the client and report the behavior to your supervisor d
  • Have the caregiver give the client extra medication before you leave the home Mr
  • Jones, a client with dementia, is becoming very agitated
  • Which of the following suggestions would be helpful in this situation? a
  • Stay calm b
  • Offer diversion or entertainment c
  • Be agreeable d
  • All the above
  • MAINTENANCE OF A CLEAN, SAFE ENVIRONMENT Part of your duties as a personal care attendant is to assure a safe home environment
  • This includes: a
  • Proper infection control with good hand washing
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  • Electrical and fire safety c
  • Clear walkways; no throw rugs; stairs, halls and exits free from clutter d
  • All the above When a grease fire occurs, you can: a
  • Use a fire extinguisher to put out the fire b
  • Smother it out with a lid c
  • Pour baking soda over the fire d
  • All the above Which laundry product is also a disinfectant? a
  • Fabric softener b
  • Liquid pre-wash c
  • Bleach d
  • Liquid stain remover When working in a kitchen it is important to practice good safety
  • Which of the following is NOT an appropriate safety measure? a
  • Clean all spills immediately b
  • Refrigerate warmed food only after it has cooled c
  • Keep drawers and cupboards closed d
  • Air dry dishes after washing them, instead of drying with a towel To prevent accidental poisoning of children and adults with cognitive impairments which of the following actions is best? a
  • Keep poisons locked up b
  • Keep an antidote ready in case someone takes a poison c
  • Have an emergency number to call by the phone d
  • Have the physician’s number near the phone A client is receiving oxygen through a nasal tube
  • You would perform all of the following safety precautions except: a
  • Make sure there are no kinks in the tubing b
  • Turn off the oxygen at mealtime c
  • Give oral hygiene as directed by your supervisor d
  • Post a sign and do not allow smoking in the client’s room
  • EMERGENCY PROCEDURES In case of a fire in the home, what is the best procedure to follow? a
  • Tell the client to be calm, call the fire department, and then take the client out of the house b
  • Get the client and yourself out of the house and call the fire department c
  • Try and put the fire out yourself d
  • Call your supervisor and the fire department, then leave the house In case of an emergency, the MOST important number to call is: a
  • A family member b
  • The doctor c
  • The emergency medical service d
  • Your agency A client is choking on some object that is caught in his airway
  • Before any first-aid measures are applied, find out: a
  • If the client’s pulse is over 80
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  • If the client can swallow liquids c
  • If the client can speak or cough d
  • If the client’s respirations are less than 20 You arrive at a client’s home that lives alone
  • He does not answer the door when you knock and the door is locked
  • What do you do first? a
  • Call the emergency medical service b
  • Call the client’s family c
  • Call the agency and report your findings d
  • Go to the next client A client suddenly complains of intense, squeezing pain in the chest that goes down the arm
  • The client is sweating profusely
  • The personal care attendant should: a
  • Call for emergency help immediately b
  • Massage the client’s chest and arm c
  • Assist the client back to bed d
  • Call the agency to report your findings While giving a bath in a shower chair, the client suddenly gasps and becomes unresponsive
  • The personal care attendant who is CPR certified should: a
  • Yell for caregiver assistance b
  • Leave the client and call 911 c
  • Lower the client to the floor of the tub, yell for the caregiver to call 911 and initiate CPR if indicated d
  • Tell the caregiver to stay with the client while you call 911 and your supervisor As a personal care attendant, what can you do for a client’s minor burn as an emergency procedure? a
  • Use cool water over the burned area b
  • Apply butter on the burned area c
  • Cover the area with a dry dressing d
  • All the above
  • DEVELOPMENTAL NEEDS Which is not a common reaction of children to stress? a
  • Nightmares b
  • Playing quietly with their favorite toys c
  • Aggressive acting out behavior d
  • Bedwetting Mrs
  • Smith, age 85, does not like to eat
  • To encourage her to improve the amount she eats, you should: a
  • Give her extra helpings on pretty plates b
  • Make the surroundings and conversation pleasant while serving her only one thing at a time c
  • Give her a balanced diet even if she does not like all of the food d
  • Serve small helpings of foods that she likes in pleasant surroundings You are caring for Johnny, a 7 year old, with cerebral palsy
  • He is showing sign of aggression and shouting at you
  • What can you do to change that behavior? a
  • Tell him to go to his room for a “time out” and shut the door b
  • Give him cookies and milk c
  • Remember he has a chronic disease and suggest play activity d
  • Call his Mother and tell her to come home
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  • Marsh has Alzheimer’s disease
  • You assist him twice a week with bathing, as he can no longer perform activities of daily living independently
  • You are very frustrated because he grabs onto you or the washcloth during the bath
  • What can you do to prevent this? a
  • Tell him in a loud voice to stop b
  • Restrain his arms and hands during the bath c
  • Tell the supervisor that there needs to be 2 attendants assigned, so that you can do the bath d
  • Give him something to hold during the bath Mrs
  • Ramirez lives with her son and his two teenage children
  • Her hospital bed is in the living room because there is no bedroom space for her
  • The family keeps walking through this area while you are assisting with her bath
  • What can you do to give the client privacy? a
  • Tell everyone to stay out while you are giving her bath b
  • Tell the family that you are about to start the bath in five minutes and after that time no one may come in until after the bath c
  • Make arrangements with the family on when to give the bath to help promote the need for privacy d
  • All the above Mr
  • And Mrs
  • Williams, both in their 70s, are distressed about changes that are affecting their lives
  • Which of the following would not be stressful? a
  • Positive relationships with family and friends b
  • A change in Social Security benefits c
  • One of them is diagnosed with a terminal illness d
  • Moving from their home to a retirement community Which is an example of confidential information? a
  • Is a former bank president in town b
  • Was a professional athlete c
  • Has AIDS d
  • All the above Which of the statements is true about any client with disabilities? a
  • They are sick and should be treated as such b
  • They need as much help as you can give c
  • They need to be as independent with self-care as possible d
  • They need repeated instruction to do a task Mrs
  • Thomas had a stroke six months ago, which resulted in right-sided weakness along with difficulty in swallowing and speaking
  • Due to these problems she cries easily and gets angry with you frequently
  • How can you help ease her anxiety? a
  • Be patient and assist her in methods to express herself b
  • Tell her to stop feeling sorry for herself and to try harder c
  • Tell your supervisor that you do not want to work with Mrs
  • Thomas any longer
  • D
  • You do all of the talking Which of these statements about the elderly is true? a
  • They cannot change b
  • They can learn new things c
  • They want to become dependent on others
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  • They do not enjoy meeting new people The ability to make observations is even more important when working with infants and young children than it is when working with adults
  • The main reason for this is that infants and young children: a
  • Do not like to be told what to do b
  • Are usually sicker than adults c
  • Enjoy human contact more than adults d
  • Cannot explain how they feel When basic needs of clients, no matter what age, are met, the client will feel: a
  • Aggressive b
  • Discouraged c
  • A sense of well-being d
  • A sense of insecurity In caring for a dying client, which of the following guidelines should not be followed? a
  • Keep the client clean and dry b
  • Avoid false cheerfulness c
  • Speak in a normal tone d
  • Assume the client cannot hear you
  • PERSONAL CARE Urinary leg bags are used for: a
  • Catheterized male clients b
  • Catheterized clients who are up and out of bed c
  • Catheterized clients who are confined to bed d
  • Catheterized clients who have a decreased urinary output
  • When assisting with a bath, how often should the water be changed? a
  • As often as needed to have warm, clean water at all times b
  • Once is all that is necessary c
  • Only after the client washes the perineal area d
  • Only after the client has washed the front half Which of the following is the most appropriate practice to promote good skin care in the elderly? a
  • Keep the skin clean and well-moisturized b
  • Apply alcohol to moist areas of the skin c
  • Wash daily with scented soaps d
  • All the above Why is it important that a client have good mouth care? a
  • Bacteria in the mouth can cause tooth decay and gum infections b
  • The saliva in the mouth is the source of stomach juices c
  • Poor oral hygiene causes more saliva to be made d
  • Poor oral hygiene interferes with the sense of smell The personal care attendant is helping Mrs
  • Elden with her bath
  • Mrs
  • Elden prefers to wash her perineal area herself
  • Which of these measures should the PCA take? a
  • Have Mrs
  • Elden use cold water only in washing her perineal area b
  • Have Mrs
  • Elden use no soap when washing her rectal area
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  • Remind Mrs
  • Elden to wash front to back d
  • Remind Mrs
  • Elden to wash back to front You are to assist Mr
  • Stone into the shower
  • To be sure the water is not too hot, what should do? a
  • Ask Mr
  • Stone to place his hand in the shower to test the water temperature b
  • Use half hot water and half cold water to ensure the proper water temperature c
  • Allow the shower run for ½ hour so that it reaches room temperature d
  • Test the water temperature on your inner wrist Mrs
  • Willow’s Foley catheter is attached to a drainage bag
  • The drainage bag should always be kept a
  • Below the level of the bladder b
  • At the level of the bladder c
  • 12 inches above the level of the bladder d
  • 3 feet above the level of the bladder An elderly client occasionally wets his trousers
  • What should you do? a
  • Give him fluids with his meals only b
  • Avoid giving him coffee and tea c
  • Tell him if he urinates on himself, he will have to wear diapers d
  • Encourage him to go to the bathroom at least every two hours
  • SAFE TRANSFER TECHNIQUES AND AMBULATION You are assisting your client in a transfer when he suddenly becomes weak and begins to fall
  • You should: a
  • Quickly grab a chair and seat the client b
  • Call for help c
  • Help the client gently to the floor d
  • Carry the client back to bed You need to get Mrs
  • Jones from the bed to the wheelchair
  • She has left-sided weakness due to a stroke
  • Which step would you do first to insure a safe transfer? a
  • Have Mrs
  • Jones put her arms around your neck and lift her to a sitting position b
  • Place your arms under Mrs
  • Jones’ armpits and swing her to the wheelchair in one smooth move c
  • Assist Mrs
  • Jones to the edge of the bed and allow her to get her balance d
  • Stand on Mrs
  • Jones’ left side, bend at your waist, keep your knees locked and lift on the count of the three Mrs
  • Alexander was in a car accident and sustained multiple fractures one month ago
  • She is now being cared for in her home
  • Her right leg is still in a cast
  • When you ambulate this client with her walker, where would you stand? a
  • On her left side to support her strong side b
  • On her right side slightly behind her c
  • Behind her d
  • In front of her so that you can move either way to her strong side or weak side if needed Before helping a client into or out of a wheelchair, which of these actions is necessary? a
  • Have the brakes unlocked and leave the foot rests down b
  • Lock the brakes and fold the foot rests up c
  • Have the brakes unlocked and the foot rests up d
  • Lock the brakes and leave the foot rests down
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  • The client can walk with assistance of a cane
  • It is best for the personal care attendant to assist this client by walking: a
  • Directly in front of the client b
  • Directly in back of the client c
  • On the client’s left side d
  • On the client’s right side A client who has been in bed wants to get up in a chair
  • You assist him to sit on the edge of the bed
  • The client says, “I’m dizzy.” What should you do? a
  • Rub the client’s feet b
  • Help the client to a standing position and see if the dizziness goes away c
  • Put a cool compress on the client’s head d
  • Support the client in a sitting position and wait a minute or so to see if the dizziness goes away
  • NORMAL RANGE OF MOTION AND POSITIONING A client lying on his back has slid down in bed and needs help moving up in bed
  • To start this, the client should, if possible: a
  • Raise himself on his elbows b
  • Separate his legs widely c
  • Arch his back d
  • Flex his knees and push with his heels To prevent pressure sores in the elderly, you should: a
  • Change the client’s position every two hours if they are unable to do so themselves b
  • Get the client out of bed if they are allowed to do so c
  • Ensure adequate nutrition with special emphasis on protein d
  • All the above Which of these statements describe good body mechanics? a
  • Carry heavy objects as far from your body as possible b
  • Bend the knees when lifting an object off the floor c
  • Bend over at the waist when lifting an object from the floor d
  • Lift rather than push a heavy object
  • NUTRITION A normal newborn should be fed: a
  • On a rigid 4 hour schedule, day and night b
  • Every 2-3 hours, whether hungry or not c
  • On a scheduled determined by the personal care attendant d
  • At least every 4 hours or on demand Which food is appropriate on a low salt diet? a
  • Butter b
  • Ham c
  • Chicken d
  • Canned soup The four basic food groups are: a
  • Bread, cereals, meat and dairy products b
  • Fruits, vegetables, dairy products and meat
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  • Meat, dairy products, fruits/vegetables and bread d
  • Bread, fruits/vegetables, meat and poultry Which of these fluids is highest in protein? a
  • Vegetable broth b
  • Lemonade c
  • Tomato juice d
  • Eggnog When clients do not have enough fluids, they may develop which of these problems? a
  • Diarrhea b
  • Swelling c
  • Constipation d
  • Dandruff
  • ASSISTING WITH SELF-MEDICATIONS Which statement is incorrect? a
  • The personal care attendant may get a pill bottle from a cabinet and bring the bottle to the client at the client’s request b
  • The personal care attendant should observe and document if the client takes his/her medication c
  • If the nurse or family forgets, the personal care attendant may take the right dose of medication out of the bottle and give it to the client with Alzheimer’s disease d
  • The personal care attendant may help clients to remember to take their medications
  • The personal care attendant should: a
  • Remind clients to take their medications b
  • Document and report to their supervisor if the client refuses to take their medications c
  • Give the client water or other liquid, if allowed, to help in swallowing the medication(s)
  • D
  • All the above
  • THE FOLLOWING ARE TRUE OR FALSE STATEMENTS
  • The most important measure to prevent the spread of disease is hand washing
  • A
  • True b
  • False Beliefs and practices differ in cultures and often include what medical treatments may be accepted
  • A
  • True b
  • False The food eaten in a culture is influenced by where they live, the kinds of foods that grow there and their religious restrictions
  • A
  • True b
  • False As a personal care attendant, you can help clients meet their spiritual needs by accepting how clients express their beliefs
  • A
  • True b
  • False Diarrhea can cause dehydration and other serious complications and should be reported
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  • True b
  • False Smoking in bed is fine for anyone who is not confused
  • A
  • True b
  • False A personal care attendant encourages her client to be as independence as possible
  • A
  • True b
  • False ______________________________________________________________________________________________ ______________________________________________________________________________________________
  • OFFICE USE ONLY ______________________________________________________________________________________________
  • PASS FAIL SCORE________
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Timeline

Patient Care Technician

Helping Hands
02.2024 - Current

Community Living Coach

UCP of Georgia
10.2021 - 07.2024

Program Instructor

InCommunity
06.2021 - 02.2024

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