Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Nicole Edwards

Scottsdale,AZ

Summary

Experienced senior risk management professional specializing in Risk Management, Policy Management, Technology Relationship Management, Product and Project Management at a large financial institution. Excellent reputation for working under pressure and adapting to new situations, challenges and challenges in a complex, high-paced environment. Committed to leading with honesty to maximize building strong relationships routed in trust, integrity, and results.

Overview

18
18
years of professional experience

Work History

Operational Risk Product Manager

Wells Fargo Bank, NA
01.2022 - Current
  • Collaborated with executive leadership to define vision, strategy and budget for enterprise operational risk events platform.
  • Completed discovery and vetted over 1k user community requirements resulting in product canvas, roadmaps and business process maps.
  • Identified 40 features and 250 user stories headers to deliver technology requirements to meet policy and procedure requirements.
  • Thrived in fast-paced environment with continual change to prioritized roadmap in order to achieve product objectives and key results.
  • Led Operating Committee and Cabinet meetings with executive leaders; created executive level status reports and communications.
  • Implemented Agile methodologies to be quick to market and analyzed scrum team metrics to monitor velocity, predictability and churn.

Operational Risk Officer

Wells Fargo Bank, N.A.
07.2019 - 01.2022
  • Subject matter expert on multiple simultaneous, complex corrective action plans involving regulatory and audit requirements that had to be mapped and managed to facilitate execution while ensuring compliance and consistency in governance reporting.
  • Led action plan development, identification of critical success factors, artifact requirements and remediation of a seven high priority initiatives all resulting in successful closures.
  • Engaged with executive leadership and internal audit on complex, significant current state versus target state gap assessments, policy reviews, remediation action plans and success criteria identification for proposed operational risk enhancements.
  • Produced reports to inform senior management of current activities, issues, risks and progress with high risk, high priority initiatives.
  • Applied subject matter expertise and industry knowledge to provide independent oversight to operational risk management activities.
  • Took initiative in gathering information and solving problems independently within highly structured, fast paced corporate environment experiencing continual change.
  • Fostered productive business partnerships with team members and outside consultants to enhance understanding of risk factors and strengthen influence through trusted reputation.

Operational Risk Manager

Wells Fargo Bank, N.A.
04.2017 - 07.2019
  • Developed and executed high priority risk program roadmap to achieve risk maturity milestones across first and second lines of defense.
  • Executed independent risk management governance of first line controls to assess risk program policy and procedure compliance.
  • Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
  • Established and oversaw application of policy/procedures, technology, and governance processes to create solutions for minimizing operational risks.
  • Diagrammed and evaluated existing processes to identify risks/ control gaps and identify policy, procedure, and technology solutions.
  • Accountable for advising senior managers on policy strategy for reducing risks and, as well as authoring and owning risk policy.
  • Employed strong program management skills to successfully define and manage ongoing initiatives designed to control end-user computing tool risks.
  • Developed short-term goals and long-term strategic plans, defined key controls and key risk indicators to improve risk management of end-user computing tools.
  • Led audit reviews of risk program and developed corrective action plans based on audit findings.
  • Conducted meetings and generated governance reporting to support risk monitoring and management of high-risk enterprise risk program.
  • Developed and delivered training courses to foster awareness and understanding of policy and procedure.
  • Educated team members in front line on controls and how to create controls that minimize risks.

Technology Relationship Manager

Wells Fargo Bank, N.A.
01.2016 - 04.2017
  • Operated in self-directed environment with minimal input to solve problems and implement resolutions.
  • Partnered with business owners to redefine risk control self assessments to ensure control alignment with technology strategy.
  • Coordinated and led front line control review and assessments.
  • Led development of strategy for front line risk management approach, target operating model, workstreams and deliverables; then, led oversight and management of strategy execution
  • Collected data regarding policy and procedure compliance across technology divisions, identified high risk areas and reported findings to executive leadership.

Project Management Manager /Project Manager

Wells Fargo, NA
08.2006 - 08.2014
  • Maintained open communication by presenting regular updates to key stakeholders regarding project / program budget, progress, and technical problems.
  • Built successful program and project plans covering objectives, resources and staffing to meet aggressive schedules and implementation dates.
  • Adhered to budget requirements with excellent planning and consistent expense monitoring to facilitate on time, on budget program success.
  • Scheduled and facilitated meetings between key stakeholders to discuss deliverables, schedules, and conflicts.
  • Sourced, vetted and managed vendors needed to accomplish program and project goals.
  • Supervised work of team member and contracted employees to keep on task for timely completion.

Education

Bachelor of Science - Business Management And Finance

Pepperdine University
Malibu, CA

Skills

  • Operational Risk Management
  • First and Second Line of Defense
  • Risk Management Framework
  • Regulatory
  • Policy
  • Product and Project Management
  • Technology
  • Stakeholder Relations
  • Cross Functional Leadership
  • Risk Reporting
  • Monitoring and Governance
  • Written and Oral Communication
  • Collaboration and Conflict Resolution
  • Problem-Solving
  • Critical Thinking
  • Data-driven decision-making
  • Active Listening and Learning
  • Self-Motivated
  • Adaptable and Flexible
  • Multi-tasking

Timeline

Operational Risk Product Manager

Wells Fargo Bank, NA
01.2022 - Current

Operational Risk Officer

Wells Fargo Bank, N.A.
07.2019 - 01.2022

Operational Risk Manager

Wells Fargo Bank, N.A.
04.2017 - 07.2019

Technology Relationship Manager

Wells Fargo Bank, N.A.
01.2016 - 04.2017

Project Management Manager /Project Manager

Wells Fargo, NA
08.2006 - 08.2014

Bachelor of Science - Business Management And Finance

Pepperdine University

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Shawn Nicole Edwards