Shawnon Robles
Cottonwood,AZ
Overview
11
11
years of professional experience
Work History
Bartender
Hilton Sedona
11.2021 - 09.2024
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
Supervisor
MNE Consulting
10.2013 - 12.2019
- Supervise a crew of 10
- Ordered materials
- Time sheets
- Inventory all materials
Education
High School Education - General
Camp Verde
Camp Verde, AZ05.1988
Skills
- Supervising experience
- Leadership
- Cleaning
- Customer service
- Maintenance
- Construction
- Bartending
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Team player attitude
- Cleanliness and hygiene
- Organizational ability
- Customer service expertise
- Responsible Alcohol Service
- Payment Processing
- Handling Difficult Customers
- Complex Problem-Solving
- Menu Memorization
- Suggestive Selling
Work Preference
Desired Job Title
BartenderWork Type
Full TimePart TimeTimeline
Bartender
Hilton Sedona
11.2021 - 09.2024
Supervisor
MNE Consulting
10.2013 - 12.2019
High School Education - General
Camp Verde