Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Shawnon Robles

Cottonwood,AZ

Overview

11
11
years of professional experience

Work History

Bartender

Hilton Sedona
11.2021 - 09.2024
  • Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
  • Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment

Supervisor

MNE Consulting
10.2013 - 12.2019
  • Supervise a crew of 10
  • Ordered materials
  • Time sheets
  • Inventory all materials

Education

High School Education - General

Camp Verde
Camp Verde, AZ
05.1988

Skills

  • Supervising experience
  • Leadership
  • Cleaning
  • Customer service
  • Maintenance
  • Construction
  • Bartending
  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Team player attitude
  • Cleanliness and hygiene
  • Organizational ability
  • Customer service expertise
  • Responsible Alcohol Service
  • Payment Processing
  • Handling Difficult Customers
  • Complex Problem-Solving
  • Menu Memorization
  • Suggestive Selling

Work Preference

Desired Job Title

Bartender

Work Type

Full TimePart Time

Timeline

Bartender

Hilton Sedona
11.2021 - 09.2024

Supervisor

MNE Consulting
10.2013 - 12.2019

High School Education - General

Camp Verde
Shawnon Robles